Reviews for Starbucks in Columbus, OH
I am reviewing this Starbucks location on accessibility for individuals with disabilities. To access the doors to enter, there... is both stairs and a ramp for wheelchair access. Walking into this location, there is not an automatic door opener, however, thespace to open the door is spacious for those who need extra room. Walking into this location, it is fairly big in size, with alot of seating options available. To get to the register to order, the path is clear and spacious with no clear obstacles. Thesmall window with food by the register is at an accessible height. After placing your order, the pick up location is easy toreach. The only downside, is if it is very busy with mobile orders, it can get a bit packed in a smaller area. The staff does agood job, however, being loud and clear when calling out names for drinks. The seating options in this location are veryaccessible. All of the middle tables were wheelchair accessible and a few options near the window. The location also has aBraille menu for those visually impaired as well as Braille writing on the bathroom sign. To access their bathrooms you need acode that you obtain from the baristas. The bathrooms themselves are handicap accessible and are very spacious and clean. Theoverall lighting at this location is not very bright. Depending on the time of day the seats near the windows receive the mostlight, however, if this is too bright you can shut the shades. For those who struggle with loud sound, should bring headphonesif they wish for the environment to be a bit quieter - especially during busy times. The workers at this location are veryhelpful and nice people. They care about their customers and are accommodating. The location provides an accessible and friendlyenvironment for all. Read more
Trash. Cannot follow simple direction.
This particular Starbucks location did a great job at developing a warming environment for everyone. As I was walking up to the... location I only noticed stairs which were concerning but then I noticed a ramp to the left of the stairs which allowed forwheelchair access. Right after, I noticed another ramp to the far right near the connecting store, Chipotle. When I walked inthe store I noticed it was very spacious but still had tons of seating options. I decided to see if any seats were wheelchairaccessible and there were quite a few that indeed were. If I remember correctly, all the middle tables were wheelchairaccessible and a few window seats were as well. When I was ordering I noticed they had a Braille menu, I thought this was agreat store addition to have for those who need it. I did not ask to see it because it is not a tool I personally need to useand I prefer to not mess with important items that I am not familiar with. After I ordered I noticed the ?receiving plane? waslower to the ground than other fast food facilities I have been to. I think this would make it very easy for someone in awheelchair to grab their drink and food items from. They also call out the names of ready drinks in case anyone is blind or hasany other disabilities. They also will hand your drink to you if you ask them to, this is a kind and helpful way to help thosewho need that extra hand. Once I received my drink I decided to check out the accessibility of their bathrooms. They werehandicapped accessible and had Braille writing on the bathroom signs. Inside, the restrooms were well kept and had an accessiblebar for those who need it. They also had other accessories within the restrooms to further assist handicapped. I felt that thisspecific Starbucks did an awesome job at creating a widely accessible store, no matter what one?s accessibility needs are. Theonly downside to this cafe is that it is noisy and people are often conversing at this location. This may be hard for Read more
Always friendly baristas, and they always make the drinks well! They know who I am (even though I generally do a mobile order,... so often just in and out), and greet me when I come in. They are also always safe and wear their masks (please keep them safeand do the same). Read more
First time visiting this location and the customer service was excellent. I loved that it was spacious inside and they seemed to... have had a good system and flow considering was so busy due to being on campus. I ordered a medicine ball. It did what I neededit to do. If I?m in this area again, I?d definitely stop by for another drink! Read more
This Starbucks carries that same quality and standard you?d expect from any other location. The thing that separates this... location from other Starbucks is all the space! There?s so much room to study or read at this one, and I never have troublefinding a seat. The staff here are super friendly too. Read more
Love this Starbucks location so much. The staff is so friendly and explained alot about the rewards program and the differences... between some of the drinks. They are happy to help with anything they can and always have fun doing it. I love the energy thestaff brings to the experience. So refreshing Read more
This particular Starbucks does a good job to be accessible. I noticed that there is a ramp to the door, but there is not an... automatic door. There are two doors, both of which are accessible from the ramp. There is a lot of space to maneuver around thestore and space to wait for your drink/food. However, this store does get pretty busy, so often times the tables are taken andpeople are standing around. Oversell, this Starbucks is very accessible. Read more