Reviews for McDonald's in Commerce, GA
I only came in for tea. The gentleman managing the front counter offered top notch service and hospitality after completing... service for a lobby filled with teenage girls from a school bus. Just the little things to include temperament and agenuineness to help. I kept my receipt so that I can acknowledge you through corporate. You seem to have a story to tell.Understand that daily through your service, you're telling it. This is your 5. I don't give them often and actually didn't seeanyone else. Read more
Extremely long wait at drive through window. They have special parking for the drive through for large or special orders where... that person can wait and someone will bring their order to them; allowing the rest of the drive through customers to be served. They weren't using them. Sat in line only three cars from the window for 20 minutes. Would have left, but I was too close toother cars front and rear to get out of line. Lesson learned, don't pull up so close at drive through. Read more
I don?t normally leave reviews, but here I am. I am frequently at this location and typically have no problems, but tonight was... awful. I sat at the drive thru order screen for maybe ten minutes before I had anyone speak to me. Took another ten minutes toget to the window to pay and then a few more to get up to the food window. The man at the window practically threw my bag at meand then when I got my drink, it was the wrong one?even though the guy who made the drink (while I was watching) assured me hewas making a coke (I received a Dr Pepper). Not a big deal, but it was a frustrating time when I was just trying to getsomething quick after work Read more
Double filet-O-fish at the drive-thru. Ordered a double, at the first window the order was read as a single filet. I politely... told the employee it was a double. Anyway, they pulled the bun off and added another piece of fish. The bottom half of the largefries was stale, while the top half was hot and fresh. I feel that was intentional. I feel duped. Read more
I am really cheering for this location. My co-worker surprised me with a frappe. They FINALLY got a new machine (its been over a... year). I was sooo excited, however the Frappe was not good, it wasn't frozen or anything. I assumed my co-worker left it in thecar too long, so I went back the next day to treat another co-worker who loves Frappe's more than me. 1st mistake, I sat &watched the lady try to create a Frappe, she finally gave up and asked me to park. I did for 12 minutes! She cleared the entiredrive thru, I blew the horn to remind her I was there. When I received the Frappe, not only was it not full I had to get a smallbecause they ran out of large cups it was like milk, not frozen although it did have ice (chunks of it at the bottom of thecup). Machine has arrived, but it is still BROKEN. Read more
(It?s McDonald?s, how much do you expect?) I just had to share what I saw when I went into the dining room to pick up a DoorDash... order this evening. This is a shame and absolutely disgusting. There were multiple employees working, there is no reason forthis other than pure laziness. Get it together, this is totally unacceptable. Read more
This is the type of product mcdonalds in commerce sells its customers. This burger is not cooked. They served My wife and kids... this raw meat. Extremely angry. The lack of attention from the cooks and lack of good management is ridiculous. This is how youget sued and go out of business. Read more
After waiting for 40 minutes for a mobile order and asking respectively for a refund, the manager walked up to me and raised her... voice to tell me they were ?struggling? before I even had a chance to speak. She never apologized and was beyond rude the entireexchange. I understand when things are busy it can get crazy but whoever the acting manager was about 15 minutes ago wasabsolutely unprofessional and rude. Read more