Reviews for Starbucks in Commerce City, CO
I placed a mobile order this morning of 2 drinks. My 1st drink was ready in about 10 minutes. My 2nd drink I had to wait another... 25 mins. I ordered both drinks through my mobile app at the same time! Why would they not make them around the same time?? The 2ladies with reddish hair should really take a customer service class and learn how to treat customers!! They are both extremelyrude every time I go in and they are working! I am usually there daily! Also the one working today that was wearing a blackbeanie basically just moved stickers around on the counter, in the 35 mins I waited for my drink. She was not working!! Read more
customer service is friendly, the restaurant is very nice and clean. the only thing I didn't like was the time I had to wait in... the drive through to get my coffee, 20 minutes! It's a lot of waiting, and more so when you're on your way to work. Read more
Watch your bank statements!!! Purchased coffee and breakfast yesterday morning, woke up to a $99 charge titled ? open air a pos... system? my bank statement also states I signed for both of these purchases made at the same time which I did not. This is theonly place I use this specific card at , so no chance of it being another charge I don?t remember. Read more
I am just disappointed but not surprised that a customer would yell and degrade the staff for YOUR ERROR!!! COME ON!! BE THE... ADULT AND OWN YOUR ERROR. but you are right, blame the 20something. Makes sense. I was impressed how cool and calm the managerwas and how well he defended his staff. Kudos to him. I will be back....not for the "entertainment" but for a staff that willstick up for each other. Sadly, they have to. Read more
I love Jack he is so nice and friendly. He always remembers who we are every Friday we order! But our order has gotten messed up... a couple times when we ordered hot they made it iced 2 weeks in a row. Read more
Poor customer service and attention to detail of their job. I had my Americano handed to me ?fresh? and as I walked out to take... a drink it was luke warm. Not even hot? I might as well have ordered it iced. I will not be returning to this location again andwould highly suggest anyone to go a different Starbucks. Read more
Avoid this Starbucks. Going through the Drive-thru is awful. Very rude and when you get up to the window to retrieve your... order, they argue with you. They basically call you a liar and don't offer to correct it. Their unwillingness to take care oftheir customers is obvious. Drive somewhere else. They are the worst! Read more
Location used to be efficient but lately the past month every mobile order I have placed has been late as far as being ready,... 3-6 minutes turns into 10-15, and worse enough while waiting inside for my order not one person ever acknowledges me. Typicallywhen I go to other locations I am greeted and asked my name so they can see how far away my order is from being ready. Here thathas never been the case Read more