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Reviews for Taco Bell in Commerce City, CO

Megan Kellums 1 year ago
1

I had a pretty bad experience at this location. I ordered 3 bean burritos (2 fresca style) and a potato soft taco. The person... working didn't know what fresca style meant, so I had to explain it. He seemed to be having trouble with the register, so hesaid he would fix it and have my total at the window. When I got to the window he said they were out of potatoes, so I asked tochange the taco to another bean burrito. I handed him my card and when he gave me the receipt I saw he rang me up for 2 beanburritos and 2 beefy 5-layer burritos (which are about double the cost of bean burritos). I said I didn't order any beefyburritos. He handed me a stack of coupons and said they already made the beefy burritos and wanted to give me the food they maderather than the food I ordered. I said no, and waited until they made more bean burritos. He handed me the bag and said "well wemade up for it", which was confusing to me because they gave me exactly the food I ordered but overcharged me for it. I guessthe coupons were meant to "make up for it." There was no apology of any kind, and I definitely won't return to this location.Managers here are clearly doing a poor job of training staff on the basics of customer service as well as basic knowledge aboutTaco Bell's menu. Read more

Ricardo Vargas 1 year ago
1

the restaurant closes at 1 am and I tried to order at 12:05 and they said that they would not take any more orders because they... had run out of food and that it would take 30 min to prepare more. I told them I could wait and they said now that they wouldn'tmake any more food because they were going to close. The people don't like to work anymore but they do like getting paid!!! Read more

Larissa Miller 1 year ago
5

I?m barely half way through my meal and had to write a review. Best taco bell I?ve had in a long time! The hard taco had a good... amount of everything and they didn?t skip out on the beans in the bean burrito! Read more

Ker 634 1 year ago
5

They made a whoopsie but I got a lot of free food so I'm happy. Truthfully, you can't blame the line workers at fast food places... any more. The improper rollout of technology and menu items from the franchise management and corporate levels is asignificantly larger problem Read more

Travis Tolar 1 year ago
5

I hadn't been to this Taco bell in over a year because of a bad experience, but in that year they really turned it around. I... placed an online order to pickup 15 minutes later, when I arrived my order was hot, correct, and ready to pick up! They weregreat. Read more

Tiesha Walker 1 year ago
1

I arrived at the Taco Bell there?s a car in front of me. They take their order and literally ignored me for 10 minutes I pull up... to the window 3 people inside trying to hide. They don?t even close until 1 I got there at 1217 Read more

V 1 year ago
1

Don't waste your time going to this Taco Bell. The staff are very poorly trained, not knowing how to make any items on the menu.... Their management likely aren't so great either because they can't seem to keep the required number of staff employed. Every timeI visit, doesn't matter if it's in the morning, afternoon or evening, they ALWAYS have their doors locked with the lobby closeddown. It's pathetic. This has been going on for MONTHS with no change for the better. I'm honestly surprised this location isstill even operational. You would think by now that a district manager would come step in to take charge and do what they couldto save the store and get it back up and running right but nah. They don't care. So we shouldn't either. Maybe when we stopchoosing that location and start migrating to other Taco Bells in protest so that they'll notice the loss in profit -- then andonly then will they put things right. Read more

Jim Hoppers 1 year ago
1

Placed an order from home with the app and spent 25 minutes in the drive thru because their lobby is always closed. When I get... to the window I have to ask for the Fire sauce I already asked for everytime I go to this location. One of the burritos had abean stain and a sprinkling of rice. On the upside they did remember to grill the beefy burrito but I won't waste any more timeor gas in their drive thru to pick up food that was ordered over 30 minutes prior to receiving it. Read more