Reviews for Charleys Cheesesteaks in Concord, CA

The counter staff was delightful and took our order correctly. Just three people up front were managing the constant flow on a... Sunday afternoon quite well! Fries were hot and delicious, Italian sandwich was bomb.com - pleasantly surprised by this foodcourt cheesesteak spot! Read more

I work in the mall and I do the online orders and never get them at the promise time. Always 10-15 minutes later or by the time... my lunch is over. I always order my food before I clock out for lunch. They will make the entire mall's food before the onlinepickup. Today I checked back 5 times as well as my boyfriend for our food. The first time I stood there for 5 minutes while theGM stood there and looked at me. He didn't ask me what I was waiting for. The lady who usually makes my food and knows my ordersaid it wasn't done. I went back up to check again. The GM finally asks if I was the online order. I told him yes but I justchecked 3 minutes ago with the lady and he tells me it's been done. So they wasted my lunch and didn't get me my food untilafter the promise time and after I had to clock back into work. WASTED MY LUNCH AND MONEY SINCE I DIDN'T GET TO EAT! The GM isalso rude and wanted to stay it was ready the entire time when I sat there and watched them makes everyones order. The GM needsto get his act together!! ???? Read more

One of the better spots for a cheesesteak. The service has always been very friendly and accommodating to any special requests.... They also have a good selection of fries and lemonade. Read more

I dont know what people are talking about, 3 stars? This is A grade food, try the chicken steak with jalapenos and Frank's red... hot sauce. The taste is amazing, hands down my favorite food to eat when around the area. Avid customer! Read more

Went to Concord Shop. Waited far too long for an average sandwich. Somehow the cheese was cold. It was my first time and I... may give them a 2nd chance. The lemonade was good. I prefer french frys that are firm and crunchy. The kids enjoyed theremeal. Read more

It's a pretty good treat to get once in a while. Good food and the gourmet fries are worth the extra bucks. Stay away if you see... an older Mexican lady at the register, she is totally incompetent at her job and makes the process from ordering to waiting alot longer than it needs to be. Best possible time to come in my experience is late afternoon. Read more

Long wait, staff doesn't come around until she feels like it. The sandwich tastes alright and the lemonade is nice with lots of... cut bits of peaches in it. Read more

The Philly cheese steak was good the fries were not good. Look nothing like the picture. Sprinkle bacon, not the real thing.