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Reviews for Cook Out in Concord, NC

Amanda Moss 1 year ago
3

Got the Bbq tray with cheese bites fries and a tea. The food was hot and tasted well but I found a black hair in the cheese... bites after the fact. UGH! Read more

Joel Casey 1 year ago
1

Night crew is rude and have no customer service whatsoever. Got to window asked the young lady at the window how she was?no... response. Once I got my food I thanked her?again no response. Ordered a tray (Cajun chicken). The order was wrong just a pieceof chicken in between a bun. No seasoning on chicken no toppings. The shake wasn?t mixed at all big chunks of peanut butter inthe shake. Barely any Oreo in it. Went back and asked for a refund the woman making the shakes proceeded in arguing with meabout the shake. Once she got the manager to issue a refund he just came to the window and said. ?You want a refund,? I saidyes. Didn?t ask me what was wrong didn?t even care just issued the refund and I was on my way. STAY AWAY!!!! Read more

Dakota 1 year ago
4

It?s fast and cheap fast food. It?s pretty good but you get what you pay for. But still one of my favorite fast food chains.

Joanna Crawford 1 year ago
1

Order two orders if onion rings only one was in the bag so went through the drive-thru turned around had to go back walk up to... the window, looked in the window was amazing how slippery and nasty the floor was. The guy at the window slide across the floortaking orders like he was in the skating rink ewwww. Read more

Nick Akers 1 year ago
2

2.5 would be a good rating for this place. Daytime crew keeps it together, but at night it falls apart. University can do far... better on a Saturday. Normally I go there but I got off early. What a mistake. Not to mention one line was moving significantlyfaster. Cashier was rude and got my order wrong. What was more concerning to me was the crowd congregating there. I remember afew years ago this location would be busy with local teens and young adults enjoying their weekend. Now it seems to have beenoverrun by a different crowd. I personally observed a man with a handgun protruding from his pocket while waiting in line at thewalk up window, and two men were audibly arguing in the parking lot. Definitely didn?t feel safe. Read more

J 1 year ago
1

I guess they just give small "large" portions now :( Could have saved money and bought the regular size fries instead

Dana Harge 1 year ago
1

Terrible service? Waited for an hour for my foooood?. but it was the best food ever

Charity Church 1 year ago
1

I?ve been a long time Cookout customer and usually the food is good but the new fries they?ve started serving are just terrible.... They are hard and completely tasteless. I don?t know what?s changed but you guys need to bring back your old fries becausewhatever these are aren?t worth eating even covered in ranch. I?ve been to multiple locations and they are all serving thesenasty fries. Extremely disappointed. Read more