Reviews for Pizza Hut in Concord, NC
More often than not, they leave out any sauces you ordered. Do y'all even have the garlic sauce anymore? Cause it's never in my... box when I pay for it... Looks like Dominos from here on out, I guess. Read more
Been there twice in two weeks for the buffet. Both times were disappointing. First time the pizza selection was slim. The second... time there was no selection. We waited for 30 minutes starting at 12:15 and no new pizzas came out. We were still required topay for the whole buffet even though we were only able to get salads and bread sticks. $30 waisted. Read more
Umm this place is a hit or miss but they have gotten better with the customer service and they will fix your order if they... messed it up Update: Manager Samantha needs to be fired! I don?t understand why Pizza Hut allows her to continue working forthem and treating customers the way she does. Look at the reviews she has been doing this for some time now- recently and in thepast? Unacceptable! Read more
On the night of 8-6-2022 my 17 year old daughter and a group of friends went to this particular Pizza Hut for wings. As they... were heading to the vehicle my daughter misplaced her car key. Her and her friends then spent about an hour looking for itbetween the restaurant and outside area where they parked. My daughter proceeded to ask employees if they had seen a single keyor if they could pull anything up on their surveillance cameras to help her determine where it might be. They expressed to herthat the camera would not pick up the area where she parked. The key was never found so she had to leave her car and I pickedthem up last night. Today my daughter went back to look for her key considering it was now daylight and she could see better.She proceeded to ask the General Manager Samantha Harper if she or anyone had turned her key in after she left last night, andshe was extremely nasty to my daughter and very rude and inconsiderate continuously telling her they don?t have her key. As hermom I went to look with her this evening one last time and spoke with the manager on duty seeing as the camera near the area ofmy daughters car could have possibly caught something to help us determine where it could have gone. She proceeded to checktheir safe and called Samantha Harper on the phone and boy did she have a lot to say about us continuing to ask her employeesabout anything concerning my daughters car key. As stated from the manager on duty tonight per Mrs. Samantha Harper ? Do notcome back asking about the car key no one stole it, and if it happens again we will be banned from the restaurant and demandedmy daughters car be moved by 4 pm tomorrow or it will be towed? You could tell the manager didn?t want to relay the informationand was quite puzzled by her anger over a car key that we?re just trying to find to get her car home and not have to spend $200on getting a locksmith out to cut a new key. Talk about a lack of care and compassion for customers that Read more
My sister called me that the workers were being rude to her to order a pizza. So I called the Pizza Hut to make the order for my... family. And then the worker was telling me that so many calls were calling that they said ?It was ridiculous and I?m not takingyour order?. I said it calmly ?okay I would like a large pizza with half Hawaiian and half pepperoni?. And she said what?s thetopping and I was kind of confused what she meant like didn?t she heard what I said for my order. And she was giving me anattitude like what?s the topping like ?ma?am did you not just heard what I said for my order?????. And after that I pay the foodand she ended the call like who you?re told you can talk like that to a CUSTOMER like this is ridiculous and unbelievable rightnow. Honestly I hope it doesn?t go for everyone because now I?m not ordering Pizza Hut anymore the way the worker was giving meher attitude. Unbelievable it?s the worse and I hope you have a day because as a customer I have no respect with that coworkersomeone gotta do something about It. Thank you very much and have a good day????????????. Read more
I will not order pizza from this Pizza Hut again. I asked the person taking my order to not overcook the pizza and dry it out... like my last order and I got attitude and when I called back to inquire about my order I was told I didn't place an order. Goto pick up the order and gave my name, and they found my order. REALLY! OK get home and started to my 3rd slice and found thelongest piece of hair baked into the cheese. Of course I got my money back and was asked if I wanted a replacement. HELL NO . Read more
We usually have no complaints however, we just ordered two of the edge pizzas, and they burnt them. :( Order #... 3220614181959001413024239. Please help somehow! Read more
This is the honey barbecue wings they served me. Delivery order I placed today. This is ridiculous, this is how you take care of... your customers. Read more