Reviews for Cinnabon in Concord, ON
I love the snacks and their iced coffee but the wait times can be a little excessive when they are busy.
Very bad service, after waiting for 15-20 minutes waiting they just told me that I can?t buy a box of six because they will be... out of boxes and I have to bay 6 as an individually price for each one. Very rude Read more
Best Cinnabon in town. They are always fresh & tasty ????
Didn?t experience any of the service everyone was talking about. Could be a totally new staff but here for the cinnamon buns and... if I got that and made properly. I?m all smiles! Tried one of the deluxe cinnabons, the maple pecan. Nice amount of people andon top as well as a good amount of icing and maple sauce! Always happy having a cinnabon cinnamon bun. Nice and soft! Andcannot resist that gorgeous smell that goes throughout the area as you go by a Cinnabon location! Great job overall! Follow meon IG @thirst_and_taste for better pics, vids and more amazing content! Read more
Currently visiting my favorite city on march break, stopped by to this place for a sweet treat. I ordered 3 cinnamon buns, it's... a little pricey but its freshly baked and not from the grocery store anyways I didn't get to try them until later but that's okbc luckily there was heating instructions on the box. I really liked them and would go again next time???? Read more
I have never been so appalled in my life. The manager of this place has to be the most miserable person in the entire world. I... thought maybe she was having a bad day today until I red the other reviews saying that they all found her rude anddisrespectful. If you don?t want to ruin your day stay away from this place!! Read more
I decided to right this review because I wanted to talk about how rude one of the staff member's are. I think she might be the... manager, she?s around 5 foot tall with short black hair. After reading the reviews I noticed that I was not the only one whofound her rude. I have been going to this Cinnabon for as long as I can remember as I work in the mall and every time she isthere it is a horrible experience. At first I thought she was having a bad day until I saw a pattern. Not only is she rude tothe customers but she?s also rude to the employees. She always looks so miserable, she looks like she is being forced to workthere, that is how miserable she looks. I am so worried that she is going to spit in my order or put my order on the floor orsomething because by now I know she remembers who I am. I have met a lot of rude people in my life but this girl takes thecrown, she is rude, disrespectful and over all the worst person I have ever spoken with. If her attitude doesn?t change I amsorry to say but I can?t continue to give you my business. All of my friends, staff and family feel the same way. They have alldealt with her as well and it is unacceptable how she treats people. Thank you Read more
The Cinnabons are great - no doubt! After doing some holiday shopping, I got there at 8:40pm with my mom so she could enjoy her... first Cinnabon. I was disappointed they blocked off their seating area. They had washed the floors, stacked the tables andchairs and emptied the garbages. I think it's safe to say they were ready for home time. There were still 20 operationalminutes to go before they closed. I told the cashier that the nice thing to do for your guests would be to open up the seatingarea until you close at 9pm. Her response was "we are short staffed". Based on my observation, there are all of three tables inthat place and they had three employees...I think that was a very poor response. Does anyone want to work anymore?? We had towalk a bit to find seating in the mall but the bright side is that we definitely enjoyed our oh-so-yummy treat! As a side note,I really hope Cinnabon is paying their employees fair wages because our experience wasn't a clear indication that they are andthat their employees care about their customer's experience. Thank you for reading. Read more