Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Conway, SC

Tried to make conversation with cashier but she didn't even acknowledge us. The drink machine only had sugar free options. I... guess the Coke guy hadn't been by to restock the machine. Food was ok. Ladies bathroom didn't have any paper towels but waspretty clean. My husband and son said men's bathroom was pretty bad, they ended up not using it. We spent over $50 on food. Read more

I waited in line for 20 min. The last ten were at the ordering menu. Five times a woman came on stating we willbe with you in a... moment. The mic was open so I could here conversation inside. Finally she asked for my order Before I could say two words shestopped me saying We'll be with you in a moment, I drive off. There were zero cars ahead of me and no custers inside. Extremelybad customer service. Never, ever going back Read more

Ridiculous it takes 15 minutes per car in the Drive-Thru line. Just for them to screw up your order. Need better employees who... actually know how to work in a fast pace environment. Read more

We were a party of 9 with 4 separate checks. Jacob was the manager on duty. Upon entering the front entrance we noticed the... trash was overflowing from the receptacle. Used/ dirty Trays were stacked high. Floor was gummy/ sticky, our shoes were stickingto it as we walked to the order counter. We ordered our food. We waited close to 15 minutes to get our food, which had to bereturned to the counter because it was wrong. While standing at the counter we noticed roaches crawling the wall and chairrailing. Disgusting and unacceptable. We got our food and sat down to eat near the rear- side entrance and that trash area wasthe same disarray as the front. The kitchen door was opened while an employee entered and the garbage and trash that wasstacked up where the employee had to step across it to enter. I feel this is unlike what this area should be like. ( not onlygross, but a slip/fall hazard for staff) The drink station was dirty and sticky. The drink machine was full of ice you couldbarely fit your cup in to fill it. Drink syrup was running down the front of the machine and puddled on the floor. An employeewas alerted by another customer and the employee simply walked over and pulled the rug over the puddle instead of using a mop.Very unacceptable. The remaining people in our party got their food. One person?s kickin chicken sandwich had a hair inside.They refused to eat anymore. Another person had the Cobb salad that had not properly cooked chicken in it. When we took it tothe counter it was given back without any chicken. I understand staff shortages cause a plethora of setbacks and hardships,however cleanliness and proper food preparation should never be less than top priority. We are locals who dine out 3-4 times aweek, we understand the shortages everyone is facing and the stream of problems these shortages cause, but this visit washorrible. I don?t believe in bashing a business in reviews, but after reading the reviews on Google the past few months I Read more

I understand a couple leaves being bad in a salad but my whole salad was rotten the second I took the lid off I could smell it.

My husband and I had the Cobb salad and a basket of fries. Very fresh salad with all kinds of veggies and a nice portion of... chicken on top. Also the fries were nice and hot. I hate it when you order fries and they are warm. Everything was delicious andall the people working there were very friendly. We will definitely be back!!! Read more

This fly was stuck in my salad, I saw it after I got done shaking my box with dressing. I?m so disgusted. This location needs to... be shut down. This is not the first time I?ve had issues with the sanitation. Excuse me while I force myself to regurgitate thisHorror Zalad ???????? Read more

Over cooked chicken and fries also Really bad experience. Staff are really unprofessional. Manager Jacob is not doing a good... job for customers service Stay away from this location They mix old food also We got sick ???? going into this location. Beaware and careful. Look ???? how disgusting ???? this chicken and fries looks Stay away from this place this location I been inanother Zaxbys and they are 5 stars ?? Read more