Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Cookeville, TN

Stopped by real quick to grab some dinner. Was met with a very patient and sweet cashier in drive-thru, believe her name was... molly. Food was also great ???????? Read more

Every attempt at going here leads to a 15 minute wait in the pull ahead, which defeats the purpose of a drive thru. Most... recently, forgot every sauce that was supposed to come with the meal which is a pretty important aspect of going to zaxbys? Zaxsauce. Gonna stick with Canes for a consistent experience. Update: there was a long hair in my fries on top of missing sauces.Keep it up zaxbys! Read more

First time for me to have Zaxby's. Food is great. Service help were very hospitable and accommodating. The only problem there is... the line and time in line for orders. Read more

Very clean tables and great staff. Food was the perfect temperature and was excellent.

The service there from some of the employees is absolutely ridiculous. I am somewhat a regular consumer at zaxbys and have... noticed a particular employee more recently that is rude each time I come, I didn?t originally want to leave a reveiw, Itypically don?t leave them, but coming to zaxbys is not enjoyable when this employee is working upfront. I am always kind, Ialways tell people to have a good day ect working in fast food, I get what it?s like, I know it?s a hard and VERY annoying job.Whenever keyaira is working up front I notice me and the other customers in line aren?t greeted, she never smiles, and hasrudely interuppted me maybe 2-3 times now, (to ask about my order). I tell her to have a nice day, or I ask her about her day toget no response and typically a scowl. I dismissed it a few times and passed it off that she?s having a bad day, but I doubtthat?s the case now. She makes me and my husbands experience at zaxbys typically unenjoyable to an extent, and i?m sure to manyothers as well. It baffles me that employees like this maintain their positions without changes in their payroll ect. I somewhatdrew the line with this store when I watched her take trays from the trash cans and place them onto the counter where food isserved. I find it very unsanitary I worry about the food I am eating now. It took me a moment to order aswell as she was on herphone,m and not paying attention, I said hello in a normal tone only for her not to reply, so I began ordering and sheinteruppted me to ask me my name. it wouldn?t have been an issue if when I said hello, she actually responded to me and asked memy name. And again with the phone issue, it?s unsanitary, people take their phones in the bathrooms with them, she touches herphone, and then the register, and possibly my food, without washing her hands, it?s bad enough that my food is touching the samesurface trash has touched, I don?t need fecal matter on it too. I am making this reveiw about the employee keya Read more

Very good fresh food. Very clean area, nice friendly staff. Worker came out to check to see if the food was good. And ask if we... needed anything. One of my favorite places to go. Read more

Ordered a Cajun chicken sandwich from them drove home to find that they didn?t even even put the chicken on the sandwich. They... put the cheese on the bottom bun with bacon, slapped some mayo lettuce and tomato on it and sent it out. I?m baffled. Read more

The food was all right here. Reminds me of a raising canes, but the sauce is not good. The weight wasn?t too long and the staff... was fine. I wasn?t impressed with the chicken though, it was sort of dry. Read more