Reviews for Wendy's in Copperas Cove, TX
They stop serving breakfast at 1030 but let me tell you guys the lady in the drive thru is amazing and made my day. I am... pregnant and just wanted some breakfast food I left McDonald's because after sitting in line for 40 minutes they quit servingbreakfast and made me late to Wendy's also, but over here at Wendy's they made me breakfast any way. Thank you Wendy's Read more
We had stopped going to Wendy's years ago due to bad customer service in Arlington TX. But today we was out with our 2 little... grandsons and they wanted a burger & asked for Wendy's. We ordered they both kids burgers, fry's and drink. We ordered me theHoney Chicken sandwich with fries and a drink and my wife a hamburger, fries and a drink. The young kid who took our order hadan indifferent attitude and kept getting distracted and having us repeat our order many times. Then the ice machine wascompletely out of ice and almost half the buttons for soft drinks said they was out. The table we sat at was dirty. The employeenever asked was this a done in or take out so it was all put in bags. When I reached inside the bag to grab my sandwich thewrapper was cover on the outside with sticky honey which got all over my hand. I went to the restroom to wash my hands and wowit was trashed with paper on the floor and the sink had spit and paper all in it. It was a gas station nightmare. I wrote acomment here and they removed it. I filled with their home office several weeks ago and haven't heard one word. Almost forgotthey advertise about their fries being so great none but ours was cold and stale they was not fresh at all. Wow Read more
This is the saddest excuse of a burger. My husband got Wendy's all burgers looked like this! Why even charge for food that was... already chewed up and spit out. This is disguising and terrible quality of food and service. Read more
If I could give this place is zero Stars I would I lived here for five years and have only went to this Wendy's three times... because every time is a different experience and every time it gets worse this time they argued over who was going to work thefront and then the manager brought everybody into the office and didn't say anything to anybody in the lobby and was laughingand cutting up in the back in her office it took someone that was a cook running it all by himself to say something becausethere was at least six people in the lobby that has not been helped and the fryer came out of the manager's office with everyoneelse playing with his hair and his jacket and went straight back to Frank and had zero gloves on never washed his hands oranything and touching all over people's food Read more
Tonight I ordered the bourbon bacon burger meal (#9) and when I got home and checked, it was a (#1) Daves original. The fries... were also very clearly old so I needed to make a trip back for a full refund. I handed the drive thru teller the incorrect orderand my card for a refund. The manager Khaymon only refunded me for the burger..... but I paid for the meal and returned the mealto the drive thru teller. The refund was for $6.48 but I paid $10.38 + tax.... never ever coming back to this Cove wendy'slocation again. Read more
I ordered a meal with a sweet tea and the tea tasted like literal pool water. I had my friend in the car taste it to make sure... it wasn’t just me and she agreed. So I politely sat at the drive through and waited for the girl who gave me my order to lookat me again. When she did, I told her I didn’t like the tea and was it possible for me to get a coke. She immediately said“I can’t take that back” and just walked away. I had to sit and wait for a manager to see me sitting there to receiveassistance. He was so kind. I told him I needed a different drink and he asked me to pour it out for him so he could throw thecup away for me. It was that simple. When he took my cup from me, I thanked him for being so kind and that she had been veryrude. He thanked me and before I could even drive away she slammed the window shut. I’ve worked in the service industry, Iknow how bad it can get. But never did I take my anger and frustration out on customers, it wasn’t their fault I was sounhappy at my job. I left that place fuming. Read more
This location served us cold fries, did not add lettuce and remove pickles from one burger, nor did they remove the bacon and... tomatoes from my salad. They also put a ridiculously small amount of lettuce on the two chicken wraps (literally 3-4 squares oflettuce - no spring mix at all) and, most concerning of all, gave me a salad that was slimy, browning and had avacado that wasstarting to brown as well. To top it off we paid almost $30 for that and waited 20 minutes with only one car ahead of us.Looking past the ingredients not being removed or added, for that price and time my family should have at least gotten freshfries, not cold, floppy ones and I should have been able to enjoy a NOT soggy, brown salad. Disgusting. Read more
Staff friendly professional my order was correct bag had so much sour cream, crackers, and hot sauce I'll save some for another... time food was hot Read more