Reviews for Cold Stone Creamery in Coral Springs, FL
We tried their icecream cake a few days ago, it was really good.
Worst Coldstone experience yet. Staff was right in front of me but talking to each other instead of greeting me and starting our... order. Maya was helping us and started putting the wrong toppings on mine and was unhelpful when I told her that?s not what Iwanted. She said that?s what I said and didn?t seem to mind she was mixing up the wrong ice cream. Flavors tasted off as well.Will avoid this location. Read more
Beware: make sure all of your order is in the bag before leaving the store. I poorly assumed that I was handed my entire order... before driving all the way home. It was only then did I realize that I was not given all of my ice cream. I drove back to thestore only to be asked "How could I forget my ice cream?" I advised the employee that part of my order was never handed to me.Their reply, "Oh." I am very disappointed in the lack of customer service... the expectations weren't even that high; beinggiven what I had paid for was really all I ever expected, but even that couldn't be satisfied. It would have been nice for theemployee to, at the very least, apologize for the inconvenience... but again, the customer service is highly negligent at thislocation. Read more
Bad experience, we order online 3 Love it?s and we got like it instead, even offer curbside, they ask for vehicle information,... when I called, they asked to come inside to pick it up. When we got home we noticed that our order was wrong. We drove 20minutes to go and other 20 to back home. When I call them to complain about it, the lady told to come back to get the correctorder, so explained that is too far so I requested to credit my credit card than she said to call a 305 number to complain andthey chilling be able to resolve the issue. REALLY! The issue was the store and the employee who processed my order, no thecorporation. I have decided to make this comment, because it?s so annoying. We won?t be back to this place. Read more
The service was great. I like the way they mix everything in the ice cream.
They give away coupons for complementary ice creams with NO expiration date on it. Cane driving to enjoy their ice cream and... they simply say ?we don?t take it anymore? I mean there is NO expiration date on the coupons and it says the locations thattake the coupons. Whoever looked like a manager did a terrible job and also lost another client. If someone sees an expirationdate in these pictures, let me know! Read more
The best ice cream ????????has different delicious flavors ! Has birthday cakes ,delicious brownies and has very good services!... Very clean place Read more
Wow worst service in history people there dont care and blamed me on an orser they delivered wrong. That guy should get fired