Reviews for Arby's in Cortland, NY
The manager and all her staff did a awesome job . They handled a bus load of 15 girls and everyone in the drive threw in a very... short amount of time. Read more
They were short staffed so very slow. My husband had a swiss and chicken which he liked but my brisket was very fatty.
God forbid I come in for food and disturb ?Brittney? from closing her register an hour before closing time. It?s not the... customers fault you hate life. Maybe open your ears next time you?re doing your job so the guest can receive what theyorder. Not only did the General Manager not give two hoots that her employee is a screwup, but she also gave us our money backfrom the drive thru register. So to the owner, you should check your cash counts for July 10th at 9:50pm. Rude and miserable isthe best way to describe Brittney. Maybe get a job where you don?t have to interact with other human beings, like a garbagecollector. Read more
Very fast and friendly, this is my first Arby?s sandwich experience, I usually eat their fries only but today i tried the roast... beef sandwich and it is good, i didn?t know it does not come with sauce and you have to ask for sauce for to-go order, but it isstill good without. Read more
We pulled up to the speaker in the drive-thru, a polite male took the order. When I pulled up to the window a extremely rude... manager (female) opened the window and said "we're closed" I replied "what do you mean he just took my order" she said "wellwe're closed" I asked for the number for corporate and she told me to Google it and slammed the window shut. I'm verydisappointed in her service as a manager of this location. Read more
Fuzz summary: It's open for drive in only even though the place look close. Ask for fresh fries. Sandwich and service are okay!... Not the best Arbys! Fuzz full review: It's drive thru only! The joint look closed (the dining room lights are not turned on).My first impression was that they are closed but there is a steady line of car that are waiting to order. Had there been no lineof cars I would have turned around. The sandwich are typical Arby fare, but we came here for curly fries and we got some mixtureof old soggy curly fries mixed with old crinkle cut fries. A little bit disappointed but it took a long time to order its notworth driving up just to exchange a large fries. Overall we love Arby's the sandwich is good here, service are friendly, therest was just sub par and weird Read more
It's a nice place to have a simple meal. Food was served very fast and also very delicious. Strongly recommend:)
Very clean. Friendly, professional staff. A manager/supervisor came in while I was waiting, she was very friendly to the staff... and most of the staff was nice with her. It's nice to see, when most fast food staff are miserable, etc. Read more