Reviews for Dunkin' in Cortland, NY
They got my order wrong and it made me sick
Terrible service not only was I over charged I ordered two things one was made completely wrong and the other was not even given... to me Read more
This time my coffee was perfect. Fresh, hot coffee with the amount of cream and sugar I asked for, stirred up good. Sometimes... it's not so good. Maybe warm and can barely taste the sugar, either it's not put in or they don't stir it and the sugar sits onthe bottom which is annoying because it's hard to stir my coffee while driving. That's why I taste it before I leave. Read more
Never going again!!! My hot coffee was ice cold most likely from sitting all day!! I watched the drive through guy shove is... finger way up his nose and then make and hand out coffee.. nope didn't was his hands!!! Read more
Tried to call several times to let them know their pumpkin donuts taste like fuel or some kind of chemical for real two donuts... two tasting same reaction. Please taste what you sell. Awful.. Read more
Love the crew at this location... my coffee is always PERFECT and they never fail to put a smile on my face!!! Thank you to my... favorites: Bobby, Joe, Erin, Erica, and Heather Read more
For quite some time now the morning rush time has been handled single handedly by one employee. Yesterday morning I ordered from... the app "on the go" which is supposed to guarantee that you can "skip the line"and not have to wait. Unfortunately I was in thestore for 30 minutes because my order hadn't even been pulled until I pointed it out! If I hadn't already paid, I would haveleft after realizing that there was only ONE person working both front counter and drive thru. It is not the fault of theemployee working, but having to wait for 10 drive thru orders to be filled and then having to remind the poor woman repeatedlythat parts of the order were missing is unfair to everyone involved. If you go to this store during the morning rush, beprepared to be frustrated until they can get it together. Read more
This Dunkin was small. It's in the gas station store. Staff was friendly and service was fast.