Reviews for Moe's Southwest Grill in Cortland, NY
The employees had their children in the restaurant at a table completely out of control. The kids were running behind the... counter, climbing on the windows, ect. The employees were yelling across the restaurant instead of speaking privately. I spokeup and said it was very unnecessary and one of the women (I am assuming a "manager") yelled down the hallway when I went to therestroom that is was not necessary for me to be there. When I went out to leave, she had a megaphone out in the dining area andall the staff were laughing. I told them they were extremely unprofessional. Definitely in need of new management/leadership. Read more
No where on the website says I can not use the reward points for catering. I called customer service today and was explained I... can use points for catering. What is the difference I am still ordering food. I will not be catering again. Read more
Not a bad place but it just keeps you wishing it was Chipotle. Offerings are almost the same between the two but this place... just seems a little bit more like cafeteria food. I had the build your own bowl and it was decent. Most likely going to otheroptions for lunch in the future though. Read more
Dear moe, When I get charged $3 for queso, I expect queso on my entire bowl!!! Not just 3/4 ladle on 1/2 my bowl, sloppily... dropped in. When I ask for complete coverage, you want to charge $3 more??? How is it my fault your Cortland employees areinept at best. Worst service EVER!!!! If this is the way your steering your business, your business is doomed. Read more
Mexican cuisine at its best. Food was freshly cooked. Wide variety of salsa and sauces available. We tried taco and bowl. Both... were yummy. Price is very reasonable. Lots of seating place for dine in. Staffs are very nice and friendly. Will visit again! Read more
Nice looking restaurant. Food was okay. Lacked on flavor IMO. Haven't found a reason to eat here more than twice with all the... other options within 5 minutes of here. Read more
This Moe?s is the slowwwwest! From the time my husband got in line to the time he sat down to eat, it took 23 minutes, and there... was only 8 people in front of him. That?s utterly ridiculous! Then I went to get ice for our drink, there was non. I asked thecashier if she could help and she said she wouldn?t know what to do. I asked to speak with a supervisor. She said she just leftfor her break. Asked if she was in the building? she said no????. Great time to leave your job when the line is out the door! Iknow from the photo they look busy? I literally have no clue what they were doing on the line. We?ll be skipping this locationfor sure! Read more
5 stars across the board. I drive from Ithaca to this Moe's at least once a week. They're good with their portions, they keep... the line moving, and all the staff is pretty cool. I mean, it's Moe's. It's not like the greatest food on the planet, but theygot a decent, affordable taco salad that keeps me coming back. Read more