Reviews for Wendy's in Cortland, NY
Ordered a pretzel pub, and it was soaked. Yes, the bread was soaked in oil. Literally dripping in oil. Yuck! The meat was dried... out and hard. Commercials make it look so good, but the restaurant can't make what is shown. Read more
Busy place food was delicious, but could use some cleaning. So, it makes me wonder about the kitchen area cleanliness. I'm... sure this is a franchise, and the owner should get a team in there monthly to care for the place. Read more
I give them one star because I did not find the zero star, the cashier who attended us was in a very bad mood and her treatment... was very rude, I can understand that she had a bad day at work but she repeated her attitude when my wife returned to asking formore sugar, she threw the sugar packets at the counter, people like her should be transferred to other functions because theydamage the image of a great institution such as Wendy's, we are sorry to have to say it, we were passing through and we did notwant to damage our trip by putting on to express our anger and start an argument without settlement. This was at Wendy's at 157Clinton Ave. Cortland NY 13045. I DO NOT RECOMMEND THAT PLACE Read more
First thing we tried to order they couldn't make cuz they didn't have the products. Then the fries and nuggets were so old even... though we waited behind 6 cars. The patties didn't even feel warm on the burgers. So disappointing Read more
The last 2 times I have been there the fries were cold..went right around and inside told the manager...got an attitude . Also... there were onions on the sandwich and the slip clearly said NO ONIONS ! The second time I went inside. Took a fry out...cold... gave it back told them to feel it... the manager said it was warm... It was not ... Told them I wanted them to drop a newbatch... got an attitude. I will drive to Syracuse before I go to the store in Cortland again if I want Wendys... Read more
Customer service is abysmal! 8 year old granddaughter and I ordered a takeout lunch. server was impatient guick to anger and... raised her voice angrily with us when we were given a tray and I kindly said that we were a take out. She also was not happywhen she had to be told she gave us the wrong order. We go into because of previous mistakes at drive thru. Our granddaughterwas even aware of how rude and intolerable counter person was. My advice avoid this place altogether it?s not worth the troublefor a take out meal there are plenty of better options near by. Read more
Outstanding. Never had a bad experience in any way. GET THE FRICKEN AP!! Join us in the 21st century already. It will pay you... to get it. Enjoy this place. I know I do! Read more
Nearly every time I visit this Wendy?s, they get our order wrong. They fail to make sandwiches correctly or they fail to put... something in our bag. This time, they forgot to put my fries in the bag and their only solution was to come back across town topick them up, rather than making note and allowing me to get fries the next time I go. When I called, I heard the managercomplaining in the background about it. I had to be the one to suggest the solution of replacing the missing fries the next timeI visit. Read more