Reviews for Chipotle Mexican Grill in Cortland, OH
This location is so much better than the Niles location. They always have your food ready to go and waiting on the shelf even... when it's around lunch. I'm impressed with how organized they are. Read more
It's kind of like a Mexican buffet but you tell the person behind the counter how you want it made. It's delicious.
I wish I could give 0 stars! This is not the amount of food $7+ should get you. At least try to make the bowl look full. This... has maybe 10 micro pieces of chicken tops. 100% done with chipotle. I?ll stick to hot heads where they actually care about theircustomers. Read more
This is aboustely disgusting and unacceptable and this is just NASTY ???????? ruined so today went got chiptole for lunch and I... found a dead bug either fly or Cockroach nasty i didn't even want anything back in store credit just my money back I don't everwanna go back this is nasty and this store needs to be investigated since there are multiple complaints for this store HORRFICAND NASTY....I wish I could do zero stars Read more
Tonight I tried the brisket on a quesadilla. It was terrible. Burnt and dried up!
This Chipotle is terrible. I have never experienced this degree of horrendous service at any other Chipotle for the 10 years I... have been a loyal customer and I have lived in 4 different cities across 4 different states. Usually Chipotle gets me more fulland satisfied than any other restaurant, but for this place it is the exact opposite. A pro tip to anyone who wants a decentmeal: Go to the Niles Chipotle. This place in Cortland will mess up your order at least half of the time. I am not kidding.They will either forget an item or add something you did not order. This has happened the last 4 times my girlfriend and I haveordered there. We are so sick of ordering from the Cortland Chipotle that we have exclusively been ordering from the Nileslocation. The last straw was when we ordered a quesadilla that came with no cheese (obviously it wasn't ordered that way). Atthat point, I should be able to sue them for false-advertising. A quesadilla with no cheese is just a dilla and that doesn'teven make sense or sound tasty so why couldn't they just put some darn cheese in the tortilla? Today, unfortunately, we wereforced to receive an order from this location because location choice is not an option via Doordash orders. I ordered extracorn salsa and pico on my burrito bowl and got LESS than what a normal scoop would behold. I also wanted to try out the newsmoked brisket (my girlfriend and I find the Zuckerberg meme funny), but that bowl only came with a tiny portion of meatconcentrated on one side of the bowl. We paid $10 for that and I totally regret it! Zuck would be so ashamed if he knew aboutthis. If I were him, I would take away Chipotle's rights to smoke meats after this fiasco. TLDR; Do not go to this Chipotle ifyou care about the precision of your order. If you enjoy Russian Roulette, you will love how this Chipotle handles your order. Read more
We order on a weekly basis and the food, service, and prices are usually good. However, this week the online ordering wasn't... working, there were no veggies ready when we ordered, and our bag of chips was pittiful. Only a quarter of the bag containedchips and they were all broken and in little pieces. We should have ordered from somewhere else tonight. Read more
I understand it?s hard when you?re busy but there?s no excuse to be rude. The app sent our online order to the Niles location so... we canceled and reordered in person here. They were rude and rushing us while we read off of the app, then proceeded to mess upour order and when I asked for my wrap to be double wrapped they just threw a second wrap in the bag. Side note the wraps tastedlike dish soap. Read more