Reviews for Pizza Joe's in Cortland, OH
My family has been frequenting this pizza joes location for the last 7 or so years. It used to be spectacular. Within the past 2... years it's went downhill so far. I excused many past incidents due to inadequate staffing and the pandemic but today was thelast straw. We will no longer be patrons of this location. We got two 9 cut pizzas. Both were cut so awful and uneven my 9 yearold could of done a better job in his sleep. The toppings of both were slapped together super sloppy. The vegetable toppings onone weren't even cooked and were still crunchy as if they weren't cooked at all. Normally I wouldn't complain and haven't upuntil this point but when you pay close to 40 dollars for two 9 cut pizzas you expect some degree of quality. Never again. Stepup your game cortland pizza joes! -signed a very unsatisfied customer and her family. Edit- the employees working could alsowork on being a bit more friendly and professional. Read more
The door was open so I'd assume the store was open, walked in had to yell for assistance but they yelled back rather then come... to counter I waited a few yelled excuse me can you help me please. She rushed in all flustered and disgruntled "we are closedthat door should be locked" I laughed and said well I don't have the keys to let myself in sorry. Read more
Was highly disappointed in my last visit here. We ordered 5 large pizzas to be picked up at 4:30 for a party that started at... 5:00. I had my sister pick them up for me, she arrived on time (4:30) yet they had none of our pizzas even started. Everyoneshowed up at 5:00 expecting to eat but we didn't have our pizza until 5:30. Both me and my sister were highly upset about it(and embarrassed) but it was too late to get food anywhere else. Everyone started eating the pizza and I had several peoplecomment that the pizzA didn't taste good. Some of the pizzas were overdone, some were underdone, and the toppings were extremelyskimpy. Pizza Joes offered us no money off our order and no refund for anything. I get that labor is rough for a lot ofbusinesses right now and they are struggling financially, and I used to work in the food industry myself. I'm very understandingand patient. However, I find my last visit to be beyond unacceptable. And simply because I wasted so much money, I won't beordering from here anymore. This used to be our favorite go to place for pizza (mainly the veggie), but we will be giving prettymuch anywhere else our business from now on. Read more
Went from amazing to horrible. It's impossible to even place an order now. The new phone policy has them ignoring phone calls... half the time. Spent 20 minutes trying to call in an order and literally never got through to anyone. Either it was busy or whenit did connect no one picked up in time for it to not go over to voice mail. This is how you lose lifetime customers. Read more
Worst customer service ever. I was treated rudely from the second I called and when I had the nerve to ask her to read back my... order, she hung up on me. I called back and spoke to a man who did the same thing. When I had my fiancée call, he was told theywere too busy and then he hung up on him! How do you run a business with such awful service? Canceled our order and will NEVERorder from them again. Read more
Ordered a small poor man?s pizza (white pizza) n a personal pepperoni. $15 n change. White pizza was horrible. I believe it was... pizza crust n a few banana peppers. It?s always been my understanding that white pizza is cheese without red sauce n bananapeppers and butter between crust n cheese and perhaps lightly sprinkled pepper on top. There was no cheese! The pepperonipersonal was cheap pepperoni tiny bit of cheese n sauce. Ive been a longtime fan of pizza Joe?s but I've seen this patternslowly emerging for many of their stores. Ive just recently moved to Cortland and have tried Cortland Pizza Joe?s 2 times now.They wont be getting another dime from me. Very disappointed Read more
This place has gone down hill. So sad. Ordered The 1/2 sheet Pepperoni Pile-Up which is a specialty pizza and got a regular... pepperoni pizza. Also ordered a large order of wings and the wings were so small with hardly any meat on them yet paid fullprice. My parents ordered 2 philly subs and had hardly anything on it. Will take our business elsewhere for now on. Read more
I?ve been going here for years. Not any longer. The pizza we picked up last night was horrible. The workers are extremely rude... and to top that off they charged me an additional 75 cent ?convenience fee ? for using my debit card !!! Yeah bye bye pizza joes! It?s time to find another pizza place Read more