Reviews for Julie's Cocina in Cottonwood Shores, TX
This is a place with great food. I?m sad to write this on how bad service has become. Numerous issues with ordering to-go over... the last few months. Today we tried calling twice. No answer. Then we show up and they said they won?t do to-go orders todaywith no explanation. Place had many open tables and wasn?t anywhere close to full. This was around 6pm. We even offered to sitat bar and order drinks. Then when food was ready to just put in to-go boxes. They refused that as well. Customer servicematters and I don?t think they get it anymore. We would eat it every time we came in town (at least monthly). No more. I hopeother people read this that are considering eating here keep this in mind and take their business to a place that still caresabout taking care of their customers. Read more
The food is good and the environment is inviting. For the most part the staff is very friendly and takes care of the customers.... Except for one gentleman that has a beard and is the bartender. I asked for a crown on the rocks. Very simple drink to make. Itarrived at my table watered down. I sent it back, he said he didn't water it down, refused to re-make it, refused to refund thedrink. He either does not know what he is doing or he is stealing from customers. Watch your drinks! Read more
My fiancé and I visited here on 10/11 while we were vacationing. I was excited to try the food thinking we were going to have... authentic fresh Mexican food, and it didn?t turn out that way. We first ordered the chicken nachos and our chips were soggy asif they?ve been warmed up in the microwave, then we ordered the Barbacoa tacos and the enchiladas. They tacos were actuallyreally good, but our main issue was with the enchiladas. We told our server that they didn?t taste very pleasant, i could tastefreezer burn. The server went and got the owner or the chef, I?m not sure but i explained that they weren?t good and we didn?twant them, she proceeded to say how they?re her best seller and that they are made fresh everyday and maybe we?re just not usedto the taste. She was really condescending. She eventually took them off our bill, but her attitude was disgusting. Read more
Staff were very nice. However food is decent at best. Over priced. They charged $2.60 for (2) tortillas that tasted reheated... (they were the kind of hard you get when put in microwave 2nd time). Tortillas should come standard with any regular plate. WillNOT go back again. Read more
Clean. Good food and service. Good variety of options and our waitress was very nice. The runners work really hard too, getting... you the food fast and efficiently Read more
Julie?s is excellent on occasions in quality and presentation of food and in terms of service. There are as many or more times... that it is just okay. There are vast inconsistencies in every aspect of the experience. If I rated them on the basis of my lunchtoday, they would not have rated well. I ordered a chili relleno stuffed with deshebrada. It is a menu substitution I was toldon my last visit that I can get anytime I ask. My waiter was very personable and told me that the kitchen has no problem withsubstitutes. Today I was told that I can not get the relleno I requested. I explained to my waiter that I had gotten itpreviously and that it is an example of inconsistency my wife and I have experienced in service, presentation and the quality ofthe food. The waiter became defensive and said he was the manager on duty, demonstrating the issue I raised. Julie?s menu isexcellent as are the sauces, salsa and recipes. There are times that my wife and I fully enjoy the restaurant. But there arealso some issues to work out. Read more
My husband and I were on our way home from Canyon of the Eagles resort at Lake Buchanan, and we found this place along the way.... Absolutely amazing food! Very clean restaurant, and amazing service!!! We highly recommend stopping here if you are in thearea!! We will definitely be back!! Read more
We split the sizzling beef fajitas for two. The food was excellent, the tortillas are enormous!