Reviews for Papa Johns Pizza in Council Bluffs, IA
Very pleased with Papa John's the person on the Phone taking Delivery to the travel centers of America in Council Bluffs was... very Helpful ,The Food was Wonderful as always ,I was very pleased with the service Read more
The food was good, but the service was terrible. It take more than 5 minutes just to order the food in the drive through. When... the food was wrong, it was taken care of promptly. Read more
We ordered taco pizza. It was not even cut and no taco sauce. The chips were stale. Disappointed. The driver was awesome!
You know I hate to give a one-star review, as many of you that follow me know I am now over 5 million views and I hate to... complain but this is a complaint. Papa John's in Council Bluffs has really gone downhill. My wife placed the same order shedoes almost every time and I go to pick it up. I'm greeted to people making pizza cussing along with their favorite rap song, itwould be nice if people with facial hair hovering over the pizza would wear some type of a face net but that isn't really whatgot me upset tonight. The chicken bacon ranch has no Ranch. This is an order that my wife has made dozens of times over thelast few years. Probably twice a month we get pizza there. And the guy on the phone was nice enough as he told me if I want achicken bacon ranch I have to buy a chicken bacon ranch and that they will not remake it. And this really is my fault becausewe were going to get pizza from either Bertha's or Pizza King but I figured it would be faster just to pick it up from PapaJohn's. I guess I have learned my lesson. And even though I'm sure they're not going to miss my business, unfortunately manythousand people in Council Bluffs and tens of thousands of people in Omaha actually read my reviews. So as a person that hasdone these types of reviews going on 6 years now, might I recommend for those in Council Bluffs seeking a good quality pizzabecause let's be honest Papa John's has decreased in quality, might I recommend that you try berthas off of 16th Street or PizzaKing or Pizza Counter. Anytime I have ever had an issue with any of those establishments, the situation was immediatelyremedied.. Read more
Usually pretty happy with Papa John's, but not tonight. Crust on my taco pizza was burned, lettuce looked like it went through... the oven, Doritos were un crushed. Looked like someone didn't pick up their pizza so they ran it through again to warm it backup. Read more
The evening "Manager" was completely rude when I called after waiting over an hour for our order. He preceded to tell me that... he guaranteed my pizza would be warm because the driver had only been gone for 30 minutes with my order. When I asked to speakto his manager, he said call Brad tomorrow and hung up on me. Read more
Called in our order went to pick it up noticed it was made wrong, when I brought this up to the shift manager he said he would... correct it this time but that they could not do it per my request in the future. I then talked to the manager who said that theycould make it per the special instructions just to speak to someone in charge when I call in (according to the shift manager hewas in charge?) Waited for 30 mins only to have my pizza made wrong AGAIN!! Is funny because the manager realized it when heopened the box but still brought it to me seeing what I would do or say.. paid for it and ended up throwing half of it away wasthe worst pizza I have had from Papa John's, have to go into Bellevue next time see if I can get a more honest manager andbetter tasting pizza!! Read more
Trying to call in a order and had some scammer answering the phone in different country and I was like nope and hung up