Reviews for Tim Hortons in Courtenay, BC
This Tim Hortons has gone so down hill. In fact all the Timmy?s in Courtenay just aren?t good anymore. The employees are rude... and don?t care about anything. After school I ordered a sandwich with extra sauce and when the girl gave it to me I asked ifthis was the sandwich with extra sauce. She rudely said ?no. I didn?t put extra sauce on your sandwich, that?s all the sauce youneed.? Like excuse me?? She rolled her eyes when I asked why she wouldn?t just put extra sauce on it, and she snapped, ?BECAUSEYOU DONT NEED ANY.? I was genuinely dumbfounded that she was being so rude to me and embarrassing me when I was just asking forit to be made how I liked (they barely put any sauce in the sammys so they?re dry)There?s one male that works there that?s supernice but all the women there I find are nasty and have 0 customer service skills. Read more
Experience near to pulling teeth. Have ordered hot beverages that came cold. Received coffee instead of tea multiple times. No... breakfast items available at 4am though open all night. Cannot cut buns evenly. Toasted items are not toasted. Repeating myorder multiple times and they still don't get it right. Too bad they don't take criticism as well as they take money in exchangecold, watered-down battery acid. Read more
Until recently this was my early morning go-to for a coffee and a muffin. Steadily over the last couple months my orders are... more often wrong than right. I will no longer be going here. It should be an easy thing to ensure your order is right when it isonly a coffee and a muffin. They are friendly, but that?s all for not when I get a coffee that is not what I ordered. Read more
Consistently bad service in drive thru. Consistently attitude from person at the window when you ask them for a sleeve for hot... coffee keeping in mind that I've already asked them for this at the order window because when I forot the girl at the windowrolled her eyes at me and gave a huge heavy sigh, as if it ruined her entire week. so going forward I ask them for a sleeve andto stir my coffee after they add the correct amount of cream and sugar, this does not matter sto have to remind them at thewindow for a sleeve and get the attitude glare. This is not the only place in Courtney to get a coffee. Just drop theattitude, I ask nicely. Please stir the coffee this does not take a Colledge education to figure out that you must stir afteradding cream and sugar. This store has really gone downhill since February of 2020 Read more
Nice place however very poorly staffed at night. The wait times sometimes exceed 20 minutes depending on when you go at night.... You can tell the staff are trying their best just there are too few of them. Read more
Very impressed with their customer service. Staff was really nice and helpful. Definitely coming back here for more summer... drinks.. Keep it up Guys. Read more
Waited for half hour for service went threw drivethrew was told they didn?t have what I was looking for a after I seen 5 off... them went back inside and waited no service again Read more
I find their drinks are well done, and the staff are friendly. BUT they almost always get the food wrong. Especially when asking... for a lettuce wrapped sandwich. Other locations don?t seem to have a problem with this. Tonight we asked for a lettuce wrappedsandwich, and they gave us a regular one. I gave it back and she repeated back to me lettuce wrap. Then they gave us it in awheat wrap!! Very frustrating. Read more