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Reviews for Filippou's Twisted Pizza in Coventry, RI

cally !! 1 year ago
5

Staff is very nice and are more than happy to help. They offer a lot of vegetarian options and will make changes to menu items... for you if you ask. Food was really good and came out pretty fast. Read more

Nicole Whittaker 1 year ago
1

We ordered our food along with soda. The delivery driver brought out food and forgot our soda. He apologized and said he would... be right back after waiting 30 minutes for him to return with our soda he didn?t. I called and spoke to the girl who answeredthe phone and said he has other deliveries I explained we had been waiting over a half hour for our drink so we could eat shesaid he will be there shortly I explained to her our food is cold at this point and ask to speak to the manager, at this pointJanelle came on and said he would reimburse us for the soda I ask for warm food to be delivered as well and she started yellingat me, I asked to speak to her boss and Scott came on the phone and said he would reimburse me the $3 and I was upset, yes I?mupdate I ordered food and soda and only received the food and no soda and his employee said he would be right back and we waitedfor our soda so we could eat our meal and his driver was a no show and our food was cold at this point! I asked Scott todeliver hot food with our soda and he refused. Both Janelle and Scott were very unprofessional and would never have either ofthem running my business!! Read more

Doug Huff 1 year ago
1

Poor taste, especially for the price,calzone with no flavor, small veggie pizza was 17 $. And a five piece wings with a small... fry was 23. The service was poor with teenagers lounging around playing on phones.apparently 4 people working but only 1 wasgoing to work.i found the total experience disappointing for the price.even had to go back and ask for the sauces Read more

J Jay 1 year ago
3

No one will dispute the food. The food is very good. Solid drink selection. The place I went to in Coventry is nice and the... staff is courteous and attentive. The atmosphere could be good but I typically go during the day when there aren't many peopledining in. The reason it is OK (3 1/2 really) is because of the cost. For 1 specialty pizza, that recently jumped up $5 inprice, you could get at least 4 Little Caesars pizza. Granted, the quality at Twisted is far better. There's also a credit cardconvenience fee, even if it is your debit. It makes an already overpriced meal just annoyingly more expensive. It seems petty topass on that credit card surcharge to customers who are paying $25+ per meal. No other restaurant in the area does that. Thefood is quite good however, just not for the price and with many other solid restaurants to choose from around the area. Read more

Doug Rose 1 year ago
1

Awful experience. Ordered mozzarella sticks, they were burnt to a crisp and had the marinara sauce dumped into the box. The... sandwiches we ordered looked like they were made by someone with feet for hands. Do not recommend. Read more

Claire 1 year ago
1

So many issues with this place. Their pizza is good but it's clear to see the place is going downhill if they don't start fixing... things. The first thing I'd recommend is finding someone new for a manager up front. She's extremely rude and disrespectful andI've seen her swearing at other customers on multiple occasions. I've heard from friends that I'm not the only one to be witnessto this, and it's been ongoing for a long time. On top of that I've stopped ordering on Sundays and Mondays, there clearly isn'tenough staff to handle everything and the manager in the back looks like an angry chicken without a head who clearly needs moreclose contact training. I really really want to keep coming here purely because I'm a creature of habit but it's burning a holein my wallet and makes me uncomfortable being in the restaurant. I hope the best for Twisted, I really really do, but it doesn'tseem like they're making the right choices and picking the right people to keep their business successful. Read more

Ruby Bolduc 1 year ago
5

I just moved back to Rhode Island and I'm so excited that they are close by so that I can get take out. The people at this... location were so sweet, I put the order into the wrong location on the app., They helped fix it and get a new order out to me.Really fast. Food was fantastic, will definitely be back. Read more

TJ 1 year ago
2

Had a couple experiences with this place. First one was okay. Ordered something for delivery, guy called me a little bit later... and said his delivery drivers car broke down and wasn't going to be able to deliver the food. No biggie. Very nice guy. Herefunded the money and I got it back immediately. Just ordered for a second time and the order was canceled again because,according to the lady who answered the phone "you are 11 miles away. We are not taking that order". She said she refunded themoney and apparently I get it back in 2 days this time. She hung up immediately with no further explanation. If my address istoo far why was I able to put it into the website and order food like normal? Read more