Reviews for Panera Bread in Cranston, RI
The drive through has a very long wait time, typically 30 minutes or so. Sometimes I?ve been told that they don?t have the staff... and to come inside to order which has been inconvenient (defeats the whole purpose of a drive through). This location is perfectif you are a parent of small children that fall asleep 5 minutes before reaching the house, but if you get them out of the carseat they wake up. It?s nice to have this place to go to. The drive through is the perfect time to let them enjoy a long napwhere I get to enjoy the peace and quiet. Other times I?ve ordered hot tea and somehow get to the window and still wait anadditional 10 minutes. Not sure why. I could boil a pot of water faster at home. Staff is always chill. If you aren?t in anyrush, this is your go to drive through. Here I am in line with my kids sleeping, wrote this review and I still have 3 cars aheadof me. It?s awesome. Read more
For the life of me I cannot understand how breakfast food takes 10-15 minutes to come out. Ordered the chipotle chicken... scrambled egg on ciabatta, and sat there watching people moving like they're in slo-mo. The associate at the front is why we'reat a 2 star and not a 1. She was wonderful, super nice, and is a great first impression. Read more
Waited over 30 minutes and ordered was never completed because I had to leave so I requested a refund. Kitchen should be... communicating to Cashier?s if they are the far behind. Read more
I have been going to this Panera for years and I have never had worse experience than i did tonight. As a memeber of thd law... enforcement community, I have never experienced any form of discrimination until tonight. The of disdain made me veryuncomfortable from the cashier to the servers. I normally eat inside the restaurant but tonight I felt very easy so I justretrieved my food and left. When I opened the bag, the sandwich was just thrown together, no mayo, no lettuce, no pickle on theside and an apple. I tried to salvage what I could of the sandwich but I was frustrated I want back to speak to "Cindy" theManger. She was very professional and very sympathetic to the event and refunded my money. As a member of the law enforcementcommunity, I have never experienced such treatment and even though the Manger tried to make good, the has left a very bad tastein my mouth. I will recommend this establishment, nor will go there in the future. Read more
Terrible slow service. They got my order wrong twice and then refused to deliver it to my table. I feel zero guilt about not... tipping at the register! I would have complained to the Manager, but the Manager was part of the problem, not the solution. I'venever seen someone move so slow! I'd it any wonder the food is cold by the time everyone receives it? Read more
Doors are open literally. If you have food inside, flies come in ????. Service was slow. I had a tuna sandwich, it was so... sloppy, I couldn't eat it without the paper wrappers . Seems staff needs more training. Read more
I liked this location but my last 3 orders have not been good. New staff is poorly trained and moves extremely slow. The amount... of errors on my orders have increased. The iced coffee used to be good now its just watery and gross. Today my salad was bad. Iended up having to throw out half of it because fully rotten pieces spoiled the taste. Very dissatisfied! I tried to call andnotify a manager about the rotten lettuce so no one gets sick but no one answers the phone and there's no contact email for thislocation. Truly disappointed. I'm done with this location! Read more
The store is modern but the tables are pretty sticky. The food portion is smaller compare to other Panera stores.