Reviews for Jimmy John's in Crestwood, IL
Good service ???? I had the Tuna sandwich it was OK, but I love the Vito.
Been customer here Highland Indiana Ridge Road on and off ten years Very nice staff clean appearance and best subs quick bite... eat Great service Always cleaning when get slow but always get busy everyday Dan Blue Island Chicago area native Read more
Apparently if you come at the last hour or 7:15pm in my case (ordered at 6:30pm) btw the employees will deliberately mess up... your order thanks I really only wanted cheese in my sandwich. Edit: I don?t want anything from the owners you lost a loyalcustomer due to the way I was treated during my call to the actual store. Peace ?? Read more
Gluten free and pregnant is rough and Jimmy Johns is my go to for no nitrates and unwiches. The staff was really patient with my... preggo brain fog and accommodating when I forgot the unwich part of my order(!) I think someone was training and they were doingwell with the help of their team, we were actually in a rush and everything came out so quickly, order was correct and they evenbrought us napkins. Thanks for a satisfying no hassle easy meal! Read more
Delicious sandwiches majority of the time, it almost feels like some stores do it better. Best sandwiches comes from Evergreen... Park store. Try other locations then you will be back to that one. Read more
All three of the guys working there are absolute space cadets with zero customer service. Wasn't greeted. How do you screw up a... turkey provolone with just lettuce? Especially when I explained it to you and listed the three(3)ingredients several times?Absolutely astounding. When I came back to ask for the correct order not so much as an apology or even acknowledgment that itwas wrong. Everyone who worked there came over to inspect the receipt and the sandwich to see what was wrong with it. They didgive me the correct sandwich eventually but again with the zero tact tor customer service. I'm just going to go to the one inAlsip from now on because wow. Read more
Update: It gets worse. I just went to use the $10 gift card which they said has 0. I told them cancel the order that I could... see they already made. I'll go to one of your competitors instead. I ordered a giant turkey with cheese which I paid extra forand a giant beach club (avocado and turkey). I received a turkey without cheese and a beach club without turkey...themeat...the main part of the sandwich. My dad ate 25% of his sandwich before we realized this. When we returned they tried tosay they remembered putting turkey on my sandwich as if I was lying. They had the sandwich at this point so they should havebeen able to see there was never turkey on it. They remade the sandwiches but gave my dad half the size we paid for. They alsodid not give our receipt back. When I contacted corporate through "contact us" they blamed me for not having the receipt thesame way they tried to blame me for the missing turkey. This is not the way to treat customers. I will never be back and noone else should. There is no shortage of sandwich restaurants all of which have much better customer service and generalquality of service to start with then this. Read more
Unfortunately I will not be placing an order at this location anymore. The hispanic male delivery driver I?ve gotten more then... once, first time mentioned giving him a tip(which in my opinion is in bad taste being that you already pay for delivery). Secondtime I?ve gotten the same driver, he complained about traffic and not wanting to deliver to my location anymore. I am always on top of tipping, how ever that time I honestly only could afford my sandwich and delivery.How ever, people should not have to explain their financial situation for you (the driver)to be understanding. I?ve places orders from this location to my job multiple times. No one has ever complained aboutdelivering to me. It?s very discouraging, almost don?t even want to eat the food I paid for. Read more