Reviews for Starbucks in Crestwood, IL
The staff is always very friendly with good service. I've never had a mistake on my order, it's always made perfectly!
Twice took 45 to complete an order. 25 minutes just to get to place my order at the drive thru. Order another 25 minutes. I get... to the window...crickets...15 minutes go by. Management is horrible. Better of calling corporate for your money back. Read more
Something is just not working at this Starbucks location. I don?t know if it?s understaffed or poor training, but the wait times... here are always incredibly long, even with mobile ordering. It can easily take 25-30 minutes to get through the drive thru onany given day. I?m giving it a few extra stars because the employees I?ve encountered have been so friendly and kind and mycoffee is good and made right 95% of the time. Read more
Two stars is very generous I just went into this establishment they never took my name for my order so when my order came up I... had no idea it was mine the woman threw my sandwich across the counter and I'm so glad I did not fall on the floor I had mycoffee sitting there and no one said it was mine no one wrote a order or a name on it please do better Read more
I love Starbucks?but this one drops the ball. They ignored me for a few mins when I walked in?they were in a group taking cups... off the wall. After I ordered, I realized how dirty this place was? I have never seen a dirty Starbucks ??????? Read more
5.10.2022 405 pm and the place was empty which should have been a clue for me to try someplace else. The lone car in front of... me waited 5 mins for somebody to answer the mike. What it was my turn I ordered my Venti strawberry Refresher. To which theemployee responded "we added that" and something I could not understand. After a few exchanges back and forth and a repeatingof "we added that" I told the employee that I could not understand him at all. I could hear him but I could not understand him.And I left empty-handed. After I drove away I realized that "we added that" was probably "we outta that". And "we added that"or "we outta that" is no way to respond to a customer. They need somebody at the mike who is able to communicate clearly andprofessionally. And all these Starbucks seem to be out of the strawberry refresher at least half of the time. Thank you forlistening to my Karen type rant. Read more
I ordered an iced shaken toasted vanilla Expresso. I ordered the largest one. I got a cup of ice and it wasn't even filled to... the top. Three sips and it was gone. On the plus side the sip was made right. Read more
I?m sorry but this Starbucks is terrible. They either never get the order right or they?re out of whatever it is you want.... They?re always pretty much out of stock of EVERYTHING. I can?t tell you how many times I?ve gone there and they?re out of coldbrew or nitro brew. Always out of oat milk or several of the syrups. I don?t have this problem with oak lawn or any of thesurrounding Starbucks. Read more