Reviews for Dunkin' in Creve Coeur, IL
Strong coffee and my pumpkin donut was so tiny. Casey's donuts are way better. Just my observation at this one establishment.... First time visiting there. Employees were super nice. Read more
My husband and I stopped by for a few coffees earlier this evening. Brennan, the shift manager that served me in the drive thru... was very respectful and helped me understand the coffee flavors and how it works! He made our coffees and they were amazing! Wedecided to pull over and stop in for some donuts and he told me all about the donuts and helped me find one that I?d like, andthe other nice gentleman that was there helped take my order. The store was very clean, and was a great environment overall. Iwill be sure to come back to this location very soon! Read more
I always go to this location since it's on my way to work. I've been going since they opened. I've never had issues with my... drinks, thank goodness. But, the other day I went and ordered food for the first time. My bacon was cold and raw. I also ordereda smart water and received a little spring water bottle. I know those smart waters cost more. I was very disappointed.Especially since I had to turn around and try to get different food from somewhere else all before I had to be at work. Read more
Talk about some amazing customer service! I always like to ask baristas to make me a drink of choice and Jenna and Rowan both... had great recommendations and they had a slow few minutes so we got to chit chat. They were so sweet. Such a great experience! Read more
They did an absolute wonderful job getting my coffee ?? drink done & out to me right away which by my standards is awesome!!... ???????? Read more
Every time I come they make the drink wrong. Waited in the drive thru line for 14 mins with 3 cars ahead of me and I only... ordered the cake batter signature latte and I got a plain no flavor latte. Wasn't worth waiting for another especially sincethis isn't the first time! Read more
I was able to go in this brand new location today and check it out. It was very nice, clean and organized and all of the... employees were very helpful. Janice, the manager was very comfortable speaking and happy to help me in explaining the differenttypes of flavorings that they had for coffees that were sugar free. All of the donuts looked delicious and fresh! Andrew wastelling me that they had just opened this past Tuesday and I believe he is going to be the manager at a new location, I can'tremember if she said Normal or Moline but he was very professional and I'm sure that he'll do a great job! They do have adrive-thru however the Box wasn't installed yet but there is a note that says to pull around to the window and you can stillorder at the window. Janice was patient while I signed into my Dunkin Donuts app, which is super convenient by the way, and wejust kind of chitchat while that was loading. Always super nice to speak to people when they love their jobs and they were veryhelpful and even posed for a picture before I left the building. Great location and service! Read more
2:40 pm on Thursday November 10th. Walked in and stood at the counter for at least 5 min and no one greeted me. Yelled ?HELLO?!?... a few times. No answer. Went to the end of the counter and looked into the back and yelled ?HELLOOOOOO?. No response. I wasturning around to walk out and two younger female employees came out after hearing what sounded like a door shut. I?m guessingthey were both out back doing whatever and left the store completely unmanned. That?s not acceptable. No apology or anything.Just asked if I wanted to order. I did and left. I guess they thought that?s ok. I know it?s not easy to find people that wantto work but maybe there should be more supervision in the store when you have what appears to be two minors running the placeand doing whatever they want. Bad for the brand. Hopefully the owner or manager sees this and does something. That?s ridiculous. Read more