Reviews for Wendy's in Cromwell, CT
Waited for 30+ min in the drive thru. It was OK bit seems like they would make 1 cars food and not takd another order until it... was done. Read more
30 minutes in the drive thru. The whole point of fast food is that it is supposed to be fast. Figure it out its fast food not... rocket science. Read more
Never did get to order through the drive-thru. This was the 3rd time this month. Workers taking too long to get orders, car line... not moving, line is backed up all the way into the street. In line for 22 min. We never got near the kiosk to order. So we left.They need to hire people who want to work. If you get my drift. Read more
I prefer this location more than another location because i can at least get a frosty. Other than that the fries, hamburgers,... chicken nuggets, and chicken sandwiches are all good. If your into spicy don't forget about the spicy nuggets and sandwiches. Read more
Buns were a little old, seems to be a Wendy's specific issue with most locations. As a place that prides themselves on fresh... ingredients you'd think they would have fixed this issue since it's really the only constant issue. Otherwise pretty good. Read more
I don't even know where to begin. First the floor was disgusting and sticky. The customer service was awful and I believe it was... the manager of the place. He just didn't seem to want to be there. He told us to hold on a second while he checked who wascalling his phone. So once we were finally greeted I realized this man has the worst case of dandruff I have ever seen in mylife, I'm not trying to be mean but it made me feel grossed out that he was the one handling my food. After we get the food wego to sit at a table and every single table is dirty and when I say dirty I mean you can see a full layer of filth on everysingle table. I felt disgusted. the fries were undercooked and I took one bite of the burger that had a stale bun and threw itaway. I will never return. Read more
Rob the night manger server me water down chili and water down cheese sauce with no shredded cheese An old chicken and I ask... for everything to be fresh I?m confuse what type of business is this me a running because clearly he don?t know what he?s doingand he?s been there for over a decade 18 decades so I hope somebody gets back to me because this is unacceptable I?ll be ableto run circles around that guy..this is tonight at 11pm December 12, 2021 I will be returning tomorrow for a refund he did notget me Receipt when I ask they were very slow he wasn?t even on speaker to tell anyone to hold on or he?ll be right with them hejust didn?t say anything I am very upset about my meal Read more
I'm just going to post this review to call out Hanna. She is amazing, her voice is so professional that I actually thought she... was an AI ordering system at one point. She's also friendly and hustles. Please give Hanna a raise! Read more