Reviews for Cracker Barrel Old Country Store in Crossville, TN

Very cool atmosphere. Good food and reasonable service

Absolutely amazing service! If you stop here please request Angel! She was amazing! She is super nice and wonderful. She was... super helpful with us and asked us if everything was ok and if we needed anything. She even handled a VERY RUDE customerextremely well and professionally. We were sitting diagonally from their table and the lady had no right to be rude to thiswaitress. She did everything she asked it still wasn't enough. Ms. Angel handled it like an angel, literally. I was upset by howAngel was being treated and our table told the manger ourselves that she was perfect because in all honesty she was. Perfectplace with great customer service! Read more

Good country food, waitress was okay but could have been a little more available. Took my 100 year old father and we had to... stand and wait which is difficult for him. Thankfully the wait wasn't long. It would be great if there were a few chairs forelderly people to sit inside. Read more

The best Cracker Barrel food there is! Biscuits warm hot, flaky and fluffy. The portion size was more than enough and made... presentation of food desirable to chow down on. The service was friendly, prompt and professional. Manager Doug Abbott came byto ask about our visit experience and was glad to see a familiar face from a previous Cracker Barrel servicing as manager. Thankyou! Read more

Excellent breakfast and service. Everything was hot and delicious. Pleasant surprise, cause we haven't been to one in a while... cause our food was never hot. So we just quit going to them. Stopped 3 times on our trip and every one of them was great. Keepup the good work Cracker Barrel ???????? ???????? ????. Read more

Very clean location. Very busy at 10 a.m. but we were taken care of and Nicole made sure we didn't run out of biscuits or... gravy. Staff is friendly and easy to find off of freeway. Read more

Stopped in for supper during my travels and the service with Dustin was friendly and fast. Food was good and hot. The reason for... my 3 stars is because when I looked up from my table and saw stuff falling from the ceiling I was absolutely disgusted by what Isaw. Please clean your fans and decor. Some of the fans were actually on and blowing dust everywhere. I personally would notcome back. Read more

A really good Cracker Barrel, without the massive wait times (usually). Super convenient to I-40, this place is filled with... Southern favorites cooked to perfection. The store in the front also has a vast selection if gifts and candy. Our server,McKenzie was amazing and we wanted for nothing the entire time. Read more