Reviews for McDonald's in Crystal Lake, IL
Entering through the horribly over crowded with items gas station makes this a " go to the next one up Virginia St." Stop. The... Bathrooms were a mess, and weaving through the store to get to them was just miserable. The line for food was oddly long and thestore owner telling people to let gas customers through( which there were mone) made for an overall mediocre experience. Thumbsup to the well trained McDonald's staff for having to grin and bear the gas station guy. Thumbs down for the McDonald's staffthinking that speaking in any language other than American English so that other customers would not understand you was at anytime okay. It was rude to hear that you thought the line was ridiculous and you would just quit if you had other ways to makemoney. I UNDERSTOOD YOU and at least 2 other people in line did too. Speaking in Spanish only made me listen harder to what youwere saying. Read more
They don?t listen to what people order all immature workers the manager was also very unprofessional how you going to make me... pay for something twice Read more
It?s what?d you expect from a McDonalds. If you aren?t already using their mobile application I?d recommend downloading it as... it?s a great way to save money with daily coupons and even free food as you collect points. Read more
Geez, I wish I can give this McDonalds 0 stars! I will never be coming back to this McDonald's ever again! I purchased a... smoothie from them and when I was about done with my smoothie I noticed something odd in my cup. What I find is a plastic bagin my smoothie! I feel extremely disgusted and brought the smoothie right back and handed it to a manager! The manager didn'teven say anything about the bag in the smoothie! Very messed up and sickening. Read more
they always forget something in your order it?s almost consistent. anytime i?ve brought up this specific McDonalds to someone i... know they said the same thing before i even did. Other than that food is always fresh Read more
They were too busy to take orders from the people waiting at the counter - staying in your car would have been a much better... option! Read more
?Not lovin? it?. Was 3 stars now 1. Had to deduct stars after the last visit. To start, the prices seem much to high for the... quality of food and service here. Mainly though because the person working the drive through started the greeting by trying tosell some app. I couldn?t understand what he was saying and when I asked him he ignored me, interrupted and asked for the order.I gave it, and then radio silence. Clearly he must not care at all. When I went to pay, he was on his phone and pretty muchignored me. Not sure why people would act so entitled and be so unhappy in a work environment, but seems to be more and morecommon. Time to move on. ?Not lovin? it?. Read more
At about 9 am I went to this McDonald's to get a reward and then on my app it had double charged my points. At approximately... 2.20 pm I went to buy 4 hot n spicy Mcchicken and they charged me 10 dollars so if I went in to order at the machines, it saidthat it cost me 8 dollars. Read more