Reviews for Papa Saverio's Pizzeria in Crystal Lake, IL
Terrible experience, new owner who has no idea what customer service means. They take a phone order while your standing in... front of them waiting for your ALREADY PAID FOOD. About six drivers all sitting in the dining room, very appealing to thegeneral public. Then I get home only to find I was missing my pizza! From reading other reviews here I feel pretty confidentthat when I told the owner my guess is that he will be gone by December is probably accurate. Read more
Excellent pizza, nice staff and great prices. They sell pizza by the slice so it is a Good place to come for a work lunch.
Every time I'm in the mood for a slice of pizza I head on to papa saverio's nice slice of pizza decent price.
I just tried to order a pizza, have been a customer for years. I guess they are under new ownership. Orders now go through a... call center and the woman had a hard time applying a coupon. I was put on hold and after 25 minutes of trying to order a pizza Iwas able to speak with the manager. He was extremely rude and wouldn?t honor the coupon which was a $5 dollar off coupon forthem making a mistake and sending the wrong pizza on a previous order. Couldn?t care less that I had been trying to order for 25min. End result: they lost a customer. Customer service is everything. Obviously the new ownership doesn?t care about customerservice. Read more
Kind of dirty inside. The food was... It wasn't great and wasn't terrible. Not Particularly overpriced all things considered.... It's good if you just want some decent junk food that won't break the bank. Read more
Decent pizza, but really poor communication and service. We've been customers for over a decade, but reevaluating whether or... not we'll return. It appears to me that they take phone orders off site and there is no communication between the order takerand the counter workers. They offer coupons and rewards but don't honor them correctly Read more
Food was good, place was clean, service was poor. My wife, oldest daughter, and I came in for a small bite to eat for lunch. ... There were only a couple of people who appeared to be eating on their lunch break inside the place. My family and I get to thecounter and ordered our pizza. I then asked for some drinks. The way the lady spoke seemed as if we were an annoyance or as ifshe didn't want to be there. I'm a very passive person and usually stuff like this just flies by me without me noticing. However, I noticed it right away. After we got our order, my family and I sat in the outside patio area. It was a niceenvironment, and as mentioned, the place looked very clean. The pizza was big and filling. As soon as we were done, we threwaway our trash and left. No other interaction whatsoever with the staff on whether everything was good or if we needed anythingelse. Most likely won't be back for a while. Read more
Best pizza place in town! Highly recommend the curly fries and chicken Alfredo. We got the deep dish which was phenomenal as... well. 5 stars! Read more