Reviews for Taco Bell in Cumberland, MD
Somehow this Taco Bell is very nice and has a self-ordering kiosk. We had a large order and they were fairly quick at assembling... it. Read more
They haved messed up my order I've called no answer and then I called in the morning and I let them know my entire order isn't... what I've ordered Hell lost $13.?? On food and got buritto nacho,& B's service in Cumberland md Read more
The employees were very friendly! It wasn't busy inside but the drive thru was but they still got my order done and out to me... quickly and correctly! The inside was very clean and neat and the bathrooms were also. The computer screen where you order wasclean too, so it's nice to see that people are still being vigilant about disinfecting their place of employment, especiallysince covid and rsv is on the rise in the area. Don't want people to get sick! Parking was plentiful at the time I was thereand the lot was clean with no trash. I'm just glad they got my order correct the 1st time lol usually something is wrong ormissing, but not this time, so someone must have been doing their job right this time! Overall it's a good place to go and graba quick bite to eat! Read more
Experience on 9/26/22 at around 8:30 pm was horrible. I?m glad we didn?t go through the drive thru late like we normally would.... Cashier sounded like it was an annoyance just to take our order. We asked for a meal with chicken chalupas but to substituteseasoned beef for the chicken. Cashier just said ok. We asked about sauces, and we said mild. ?Ok?. The okay?s are noted becausethat made me assume that I?m getting what I requested. When we went to pay we asked if we could add something on, but was toldsomething I never have been told before about no substitutions or add-ons. We would need to go around again to add something. Noproblem, we just stuck with our original order? Let?s just say I was disappointed rather than what I was actually saying when Igot home and began to eat. Chicken! Both chalupas had chicken not the seasoned beef that I wanted. I sure as heck didn?t wantchicken! And the sauce packets were HOT not MILD. Now I want to do a review because this is the second time that I paid extrafor a substitution and didn?t get it. No receipt! Again!!! The last time I got burned there was no receipt. Now I am convincedthat the staff new they didn?t give me what I ordered and knew it, so they neglected to give a receipt. (Which you should alwaysbe doing when customers pay with card!) I can?t do the survey online without the receipt because there is no other way to findthe store?s identification number. I don?t know if reading and following simple instructions are a requirement for employment atthis location or it was the fact that the employees just don?t care because the location is closed tomorrow for renovations.Since the staff and lack of management can?t be bothered, I will just stick to using the kits to make my own or try the LaValelocation. The only reason that I gave the 3 stars I did was because prior to this year the service was always excellent. Thefood is always very good for fast food. Except for the chicken. That chicken is gross. The fi Read more
I have been standing here for 30 minutes now watching them make my two items at a snail's pace. There are approximately 4 people... in the dining room. The poor counter worker has already attempted to compensate for our wait with coupons. It has not worked. Read more
Didn't have quite a few major things on the menu and in the combo meals. Had to substitute for the main burritos with regular... tacos. Was told what we could get off the menu very rudly. Out of 5 hard shell tacos we got 4 of the shells were broken. Otherthan that it was a decent meal. Read more
Went there to get a quick snack with my fiancee while shopping one day. Waited for over half an hour to get our food, just to... find out they didnt have the meat we asked for. When we finally got our food, all the portions were small and at wasnt as goodas other locations we had been to. While we were waiting for our food, 4 other people were able to order and 2 of them werealmost done eating by the time we got ours. Will not be returning to this location Read more
We bought the Doritos tacos and they were a special order. They got my order right and they were delicious and fresh. Drive thru... employee was friendly and professional. Read more