Reviews for Chipotle Mexican Grill in Cumming, GA
This is supposed to be a quesadilla, a big tortilla with pieces of chicken, if you don't know how to make a quesadilla or you... just don't want to attend, don't do it. I always order the same thing, two normal quesadillas with chicken and three sides, butthis ? The cheese is not even melted and the chicken doesn?t have a taste. And the customer service wasn?t good either. Read more
I've gone twice in the past 3 weeks and they have had everything I've wanted (which is more than I can say about other locations... I've visited) and have been able to get through the line quickly! My bowl was full and had good portions! Very happy with thislocation! My only small complaint is I could have used a few more chips this round ???? Read more
Found a whole piece of avocado inside the bowl. Literally hard as a hockey puck too. If I wanted hard, inedible avocados I?d go... to Walmart. The black beans were hard too, way undercooked. Please be better guys Read more
I ordered double steak burrito and the mindless dozens of teens running the store didn't bother to read and follow simple... instructions. Also requested sour cream and corn salsa and neither of them were on the burrito at all. I got a small burritowith literally SOME steak, rice, and cheese, not what I ordered. The restaurant was mostly empty and there were more employeesthan customers. There was hardly any steak at all which I got ripped off for by both the absurd $6 upcharge price and the fact Ididn't receive double meat. Never coming back here. Read more
For the past 4-5 weeks, various organizations have been set up under a tent next to the entrance of this Chipotle, and are... actively soliciting donations. I come here almost every day for lunch, and they hassle me every time I enter and exit thebuilding. The first 6-7 times, I tried to communicate with them "Not today, I'm short on time and just trying to get some food".After awhile I gave up communicating. I have been solicited for money ~40 times in the past month if both entering/exiting areincluded. Upon exiting after getting my food, they will usually yell at me all the way across the parking lot for money. "Hey,sir?! Sir! HEY, YOU IN THE GREY SHIRT!!!" I'm tired of it. Today, I decided I am not going to go to this Chipotle anymore. Therewas no black beans, the pinto beans were crunchy and half-cooked, this is experience is not worth $10, and is no way to run abusiness. Soliciting on commercial property is usually illegal for this reason. Read more
I have not been to a Chipotle in several years. I had a $10 gift card through my work and I was very excited today to order my... burrito bowl for lunch today. I told the lady at the register I had a gift card on my phone to scan. I scanned the barcode on myphone, the payment device lit up as it accepted my payment payment. It turns out the person at the registered did not enter itas a gift card, she could not figure it out and called her manager over. He had her ring it up as a gift card which she had notand he did not understand that the payment had already been taken off of my gift card. All he would tell me is that it had beendeclined on their side. Lunch was good but not worth paying for it twice. I used my credit card to pay and that didn't want togo through, technical glitch it seemed before it went through. I will not be going back there anytime soon. I will use myremaining gift cards at other restaurants. So disappointed in Chipotle. Read more
Queso blanco (white) was anything but. Super thick and had obviously been sitting there since God knows when. You could scoop it... with a fork and it wouldn?t drip. The steak was swimming in grease which made our quesadillas super soggy and swimming ingrease. Like other reviews before me the staff seemed put out to have to deal with the public. The dining room was an absolutemess at 3:00. Good all over the floor. I tried to give the benefit of the doubt figuring they probably had a busy lunch rush butall staff but 2 were in the back just hanging out while the other two begrudgingly assisted the public. Most all of the sofa wasout and no ice in the machine. We hadn?t visited a Chipotle in years and likely won?t again. Read more
Not often that I post a 1 star review, but I'd stay away from this Chipotle. This is the last time I'll be going there. The... place is run by teens, where is the adult supervisor/manager. I just got a quesadilla that's uncooked. Sorry didn't know thiswas a "cook at home" experience. My wife's order was also messed up, and now judging by others reviews I'd say this is a commonoccurrence. Listen if a Mexican restaurant can't even make food correctly, I highly doubt they're following proper hygienestandards ????. Here's what a chipotle quesadilla should look like vs. what my "now heated up from home" looked like. Read more