Reviews for East of Chicago, Cuyahoga Falls in Cuyahoga Falls, OH
East of Chicago has been one of my favorite pizza places since the early 90's. Having just moved to the falls, I was happy to... see there was an EOC here. This location is just as good as any I've been to. I know they're famous for their pan crust, but Iactually think the thin crust, not the crispy one, but the hand tossed thin is my favorite. The website is a little wonky, butit gets the job done. The delivery guy was all about business, but nice enough. Will always be one of my go-to pizza places. Read more
Walked in and ordered the food because they did not answer the phone not one time. Got the food, pizza was cold like it was made... 1 hour ago I live literally 10 minutes away. Called like 10 times, nobody answered the phone. When I called back the next day assoon as they opened I was told there was nothing they could do, no store credit, no refund, no nothing. Then I was told maybe ifI called back then they could have done something. When I told them to check their call log my number is definitely there over10 times in a row was told again nothing they could do. Had to call corporate on them, what kind of service is this? You screwup someone?s order and tell them there?s nothing you can do? The food was so cold I was concerned it may have not been cookedenough and possibly could get food poisoning. BTW was told the real manager is on ?Vacation? and I can?t talk to him right now.Disgusting service, will NEVER be back so sick and tired of wasting hard earned money on trash service and products. Read more
Used to be great but ordered a Tower tonight that was terrible. Asked for no mushrooms but got mushrooms.A tower used to be... loaded but this was very skimpy. Could find any black olives,no ham, peppers and onions limited. Won't be back. Read more
Ordered 2 medium pizzas and garlic bread . Over 2 hours to get delivered after initially being told 30 minutes . The second time... I called to check on my order the guy who answered the phone hung up on me . None of the staff I spoke with seemed to care .When I asked to come pick it up I was told the driver just left and would be here in 3 minutes and finally showed up 25 minuteslater. When my order finally got here , it was WRONG and COLD .I Will NEVER order again !! Read more
IVE been looking for a good pizza place and now IVE finally found one maro is terrible pizza hut crust is like eating a filling... steak dinner your so full u can only go to bed plus it was dry with no favor I got my money in 10 in store credit and broughtgarlic wings with that credit. Iv'e tryed Dominions took that back I'm not paying for any food I can't eat wasting my money. SoEAST OF CHICAGO IS VERY GOOD I first ordered inside the store and it was so good the next day I ordered delivery and it was verydelicious. Read more
Attempted to use the coupon below. They refused to honor the price on the coupon. I requested a 1 topping pizza and the Tower... specialty pizza. They wanted to charge an additional $2 because I requested the Tower. I asked if the Tower was a specialtypizza and they answered yes. I then asked why they are charging an additional $2 to the coupon price and they said they alwaysdo for the Tower. I said that is not honoring the coupon. Their response was that most people don't select the Tower as thespecialty pizza. (logically, that doesn't make sense...based on popular selection you are not honoring the coupon?) Then theytried the oh, the coupon says that the Tower is an exception and there is a $2 up charge. I told them that the coupon does notsay that and then this manager basically said I was lying. I told him I would bring the coupon in and show him and he stillrefused to honor the coupon. There is even another coupon in the add stating the Tower is a specialty pizzza. Are they goingto up charge $2 for that coupon too...according to his reponse to me he will! Wow...what a lousy customer service. Maybe therewas a mistake in printing the coupon but to not honor it over $2 and lose customers? I guess that's their way of doing businessbut it won't be my business nor others that I will inform of this situation. Read more
I ordered a pizza, when it got to my house it was wrong. So I called them, and they gave me another one for free, no hassle on... my end. Great customer service and friendly delivery drivers as well. The kindness of the drivers themselves is a big reason I?ma reoccurring customer. TIP YOUR DRIVER! Food is good too. Read more
Called to place an order at 8:30pm. Guy answers, asked if they had any specials going, he said yes and proceeded to tell me the... specials and then says but we're not taking any more orders tonight, they don't close until 9. Worst customer service I'vereceived in a very long time and this location will never receive my business again Read more