Reviews for KFC in Cuyahoga Falls, OH
People that came in the drive thru got their food before I got mine. Some of the staff seemed to have no clue what was going on.... Service has definitely gone down hill, sad. Read more
We ordered a 12 pc tender for a family meal and got 12 hot wings instead. Tried to call and the call was ripped to the fax, then... just rang busy. No one was had made contact from the customer satisfaction department. This was once a great and dependablelocation, but has clearly fallen by the wayside. Read more
Don't advise visiting this location. Unless you've ordered online. This is not a fast food joint, by no means' service isn't... worth the wait. They need better Management ???? Read more
I picked up a bucket using the drive through a couple of weeks ago. I had a great experience. The food was fresh and hot and my... order was right. Maybe they have learned from some of these bad reviews? Well done! Read more
Absolutely disgusted when I got home with my order to this RAW what?s suppose to be a breast!! Waste of my time and money! ... Drive thru took forever. Employees don?t smile, nothing friendly from them at all. Get it together! Lost my appetite as soonas I saw this. I will NEVER be back!! Save your money people. Trust me Read more
I ordered the famous bowl and boy oh boy was it delicious. I had to wait a while and I didn't mind because the restaurant is... beautiful . I forgot to take a picture of my food however I did take a picture of a quote ???? Read more
When leaving, you have to check your food because 9/10 your order is wrong or items are missing. This time, I had some type of... fungus growing out of my chicken. I arrived at this location 30 minutes after they opened. My chicken was not hot (not evenwarm), it was hard, and my biscuit was not desirable as well. I came in to return it. I waited 10 minutes for someone (who Iassume was the manager or the only person with access to the front cash register). She came, looked at the receipt that I hadgiven to the person before her, didn?t even acknowledge me, opened the register, put the money on the counter for the refund andwas about to walk away before I said something to her. Another manager called to ?apologize? about the situation but she triedto debate me stating there?s no way the chicken could not have been fresh when I received it because they never give out oldchicken. So, I asked why was my chicken cold and hard (not to mention the stuff growing out of it), when I arrived 30 minutesafter they opened. It had to be from the night before or longer. She couldn?t answer and had an attitude the rest of the calland kept stating ?that?s not possible?we don?t serve old chicken?that?s not possible. I don?t know what you want me to do.? Thislocation needs a lot of help. Read more
Tried to order box deal that was on the sign before the drive-up menu, was told the deal no longer existed. So placed order for... tender box with mashed potatoes and gravy and honey mustard dip, got fries and bbq sauce instead. This on top of waiting in linefor over 15 minutes. This one will end up shutting down like the last one if this keeps up. Read more