Reviews for Chili's Grill & Bar in Cypress, CA
This Chili's is HORRIBLE! I had a party of 30, spoke to manager about accommodation and wait time, I was given the run around,... it went from a 35 minute wait, to I don't have a waiter in a section where you all will fit, I have a section and waiter now BUTwe don't have enough plates to serve your party!!! The waiter looked puzzled as we did about the "not enough plates". TheManager said he didnt know what to do ! The Manager said it was my choice if we want to stay but he doesn't have enough platesso we would be waiting a longer time because he just don't know what to do about not enough plates, he said he's not use tohaving such a large party. It took the Manager 45 minutes ro come up with all of this, I believe this could have been handleddifferently, this was very disappointing for our entire family and it was my Son's Birthday! He wanted to eat at Chili's! Thistook place on Saturday October 15th 2022. Read more
The waiter was very kind and spoke nicely with a lot of patience.
Nice atmoshere...good drinks but horrible steaks! Chili's isn't know for steak and they should try to "steer" clear of anything... with steak as an ingredient. Worst $30 steak I've seen to date. Sorry .. just calling it like I saw it Read more
1991 was the first time I visited this Chili's with my first girlfriend. This week, I went in to see if the experience had... changed. Everything was still the same. Great food. Cold brew, friendly faces. I sat at the bar this time and ordered southwestegg rolls and a cold beer. Classic! It brought back so many memories. I would recommend this restaurant to all. Read more
Good Chili's. Good service. We were just passing through the area and decided we would stop and get the meal for 2 deal but they... didn't offer it any more. What we ordered got us less of the same for more money. We will rethink the menu the next time we wantChili's and maybe go some place else. Chili's usually gets 5 stars from us but lost due to shrinkflation, price increase, andmenu changes. Th chips that came with the meal were all of the broken pieces also. Not GOOD when you lose 3 stars in just onevisit. Read my other reviews to see that I am honest and fair when I do a review. Read more
I ordered chilis shrimp pasta they added 4 shrimp and the rest were chicken also their was little to no sauce on my pasta !
Manager is rude and unprofessional. He needs to learn how to talk to customers.
The food was great, especially the southwest chicken soup. My main problem is we ordered three of the 3 for me deals for 10.99.... I chose the 20 percent tip option and didn't notice until I reviewed the email receipt later on that the tip was $12.30 on a 33dollar purchase which is a lot more than the 20 percent I had selected on their tabletop tablet to pay. The three for me waslisted showing large ala carte pricing so the tip was applied to this inflated pricing. Not too cool! Won't be fooled again! Read more