Reviews for Chipotle Mexican Grill in Cypress, TX
I have nothing positive to say about this place. Regrettably, I have visited this establishment multiple times and have... experienced the same poor attitudes, outright rudeness and poor quality food. In general, I like Chipotle. I have been toseveral (15-20) across Houston and find the food to be delicious. This one Chipotle establishment is just so awful compared toALL others. And I?m really not picky. I?m really not. It?s quasi fast food and I keep expectations minimal. Just commondecency. Some examples 1. They have chicken BONES in their food. Almost every time. 2. Gross mixed up toppings and condiments.Even as early as 11:15 am, their various salsas, sour cream, corn and cheese is mixed in with each other. Just lazy serving andnot caring about one?s job. 3. Small portions. When I go to a Chipotle I am generally served a giant spoonful of whatever meat Ichoose, but at this specific location, I am given only a half to a third of whatever is on that spoon. I once counted a total offive pieces of chicken on top of a sad looking burrito bowl that I ordered. And it?s not just the meat. This can be said fortheir rice and beans as well. 4. A specific incident was the final straw. I ordered steak but apparently was given a new steakthat they have that I didn?t know about. It had just come out. When i got to the end the prices were different. The lady behindthe counter threw away my bowl with very little dialogue and sent me back TO THE END OF THE LINE to start over. Read more
Not only the service it?s been bad but the lack of customer service skills on the crew it?s noticeable. Time after time you come... back hoping for the crew to be better and I feel they get worse and worse. You can tell they don?t want to work, it?s bad. Ihave to say one the worst location I come back to. Service - BAR portions - BAD small ones Attitude - BAD. In general not aplace to suggest to visit if I could say that Read more
The place is not welcoming at all. Trash is everywhere! The floors and tables are dirty and no one has come out to clean.
Not normal give bad reviews but this Chipotle need to do better. Saturday after noon. Scrapping the bottom of container on... warmer. The grill was no cooking. You couldn't get extra of anything. Scrapping the bottom of meat,sauce and vegetables. Foodwas cold and just really not fresh. Hopefully it gets better this is the 2nd time this month. Read more
At 17400 Spring Cypress Rd. Cypress, TX #100, I ordered a chicken bowl with extra chicken (which I had to pull out because it... was not edible). For the chicken to be dry and lukewarm at the 12:12 pm time of purchase is totally unacceptable, especiallysince Chipotle touts itself as a fresh, fast food restaurant, and tries to charge a premium for the guaranteed freshness of thefood they serve. If freshness and quality food is Chipotle's motto, this store is surely NOT living up to it. Read more
This place is trash. The employees giving out food to people for free. The drink station has forks, knifes, spoons, and lids... all over the place. Trash is literally to the top. I wouldn?t come here. Read more
I love chipotle! today I'm having chicken bowl, and love it with extra everything. very delicious!! he did a good job to stuff... alot of food into the bowl, very good service. Read more
Food is always good, but their staff is horrible with customer service. I sat in the line for literally 15 minutes with other... people because no one would check us out. Instead they were working on to go food orders ENTIRELY. Not once did they acknowledgethose in line. (And the line had atleast 8 people) just waiting to be checked out. A simple swipe of the card. They didn?t checkon us til after a lady had spoken up, and even then they told her to wait. Read more