Loading

Reviews for Chipotle Mexican Grill in Dallas, TX

Margarito Monterrubio 1 year ago
1

Chipotle is one of my favorite food restaurants these days, I really love eating and buying my food at chipotle. But... unfortunately I hate the attitude the workers are having at the moment to serve our food and that makes me feel disappointed ofeating at chipotle. The workers are not friendly at all, they are cold and not showing any effort to help customers, no onewelcome customers with a Hello, Hi or may I help you?. They just look at you and they treat you as if we are homeless or peoplegetting food for free. The first kid serving food always with a cold attitude always quite and throwing things around likewishing not to be there, He never says Hi, Thank you or Bye. The lady with hat which her name is Tiffany is having the sameproblem, never engage customers the way supposed to be, she just pretends customers are not there and she just staring at you noHi,Thank you or Bye. Lady cashier needs to be fully train properly and she needs to learn how treat customers., She needs tostart treating customers with respect and start saying Hello and Thank you. She charged me 3 drinks by accident instead of 2drinks only. I had to get up from my table and go back to chipotle, I went there and while standing there the kid saw me and hedidn't even say how can i help you or please give us a second, he just ignored me, then the lady arrived to the front and saidto me:"what do you want?" Instead of yes sir how may i help you?. Of course i felt uncomfortable and not welcome anymore but itried to understand she is not fully train on how taking care customers. Read more

Margaret Blythe 1 year ago
1

The employees never rlisten to waht you're saying because they just want you in and out as fast as possible. So I never get what... I want completely. They are rude and the quality of food is always a hit or miss. Read more

bob jones 1 year ago
1

The food has no flavor. It was all under seasoned. The last two times I?ve been they?ve also been out of half the toppings. ????

Adyson Alcantara 1 year ago
1

By far the worst chipotle, service is always slow. You can order 30 minutes ahead and they will still take another 30 minutes to... get your meal ready, if you speak to them, they don?t even speak back, they will give you a silent treatment. This locationneeds new management and workers to keep up with the traffic demand. Read more

Daniel 1 year ago
1

Staff friendliness has drastically become the number one issue for this location. Food quality is a hit and miss. Some days it?s... good, some days it tastes like leftover cardboard pulled from an easy bake oven. Regardless of the food, the one thing you canalways count on is to be treated by the staff like the aforementioned cardboard leftovers. Read more

JJ All 1 year ago
1

Please hire adults to work here instead of these obnoxious teens. They have no business in the food industry and I saw two not... even wearing gloves. That's illegal. Pay your good employees and get rid of the trash because the health department will put youon notice. Read more

Go Green 2 years ago
1

This Chipotle inside Northpark Mall has been going down dramatically in food quality, customer service, and consistency. Every... time I order something from here is always a new wrong thing. The food is cold not even warm, today the rice nor the chicken hadany salt at all. The veggies looked like they?ve been cooked in the morning. I really wish someday I?d be able to see theprofessionalism I see in other locations like the one at Southwestern and 75Hwy Read more

Kevin Foresman 3 years ago
5

Really great and busy Chipotle at N Central and Southwestern. The staff is awesome and my order is always on time for pickup.... They do a great job handling pickup, dine in and delivery. Food is always delicious. I use the app to get my Gus mode discountand freebies. Always clean and well attended, including restrooms. Great Jody dealing with covid restrictions as well.Chipotle... I'm addicted!!! Read more