Reviews for Chuck E. Cheese in Dallas, TX
Took my child on a playdate here and it was so good! I hadn't been to a Chuck E. Cheese location since I was a child in the... early 90's. I was impressed with the modern version. They have kept many of the classic games and still have some games thatyou can use or get tokens for nostalgia. Their play time can be purchased and put on a card that is then scanned at each gamefor unlimited play during your alloted time. Prices were fair for the type of place (entertainment) and the food was trulygreat. We had cheese pizza, wings, and a dessert cookie. Their set up for birthdays looks great as well. Read more
Nice hidden chuck E cheese to go to during the day hours before 5PM for one on one time with your little one. After 5PM it's not... too crowded for your little one to find play friends. Decent pizza at this location, Relatively clean. Read more
It's clean! All of the staff had their customer service hats on! ???? And the pizza ???? ???? ???? ???? ???? OMG!!!! I JUST... WANT TO GO ORDER A BACON PIZZA AGAIN!!!! Even the games were CLEAN!!! KEEP up the good work Chuck n friends!!!!! Read more
We had a BLAST! Haven't stepped foot in a chuck e cheese since before the pandemic and boy was it a great time. Staff was... friendly and patient with my 4 year old, who could not decide what to purchase with her tickets. 10 out of 10, will go backagain to see my daughter having an awesome time ???? Read more
We chose this location to celebrate my grandson graduating from Pre-K 3. I realize we are still facing issues from the pandemic... however there's no reason that a guest should have to wipe booths down prior to sitting. Our party needed two booths, bothbooths were filthy. I physically had to take wetones and wipe down not only the table but the seats as well. Both had crushedred pepper flakes, parmesan cheese and pizza or wing sauce smeared on them. I also noticed that this location no longer stampsthe child/parent's hand or requires a selfie to be shown upon exiting which I feel is necessary safety check in todays society.Our party ordered 4 pizzas, 3 salad bars, wings, drinks, cotton candy and play passes as we were truly here to celebrate. Let'sstart with the salad bar, why offer a salad bar if the fixings are limited or unavailable ? The wings were undercooked, notcrispy at all, boneless wings dry and improperly sauced. The pizza took forever and let's just say it didn't live up to myexpectations considering I've visited this and other locations pre-pandemic. The drink station was in need of a good cleaningas is the sticky carpet in front of the prize counter. (Your feet are literally sticking to the carpet) Out of all my complaintsthe worst was the condition of the women's bathroom there is no excuse for what I saw. There was vomit in the sink (which reallylooked liked feces), feces smeared all over the middle toilet and stall and you could smell both the feces and vomit from theentry door of the bathroom. Trash receptacles in the bathroom and dining area appeared to not have been emptied all day!!! Again we are still in the middle of a pandemic and I realize businesses are struggling but again how is a guest to properly washtheir hands in such conditions? I'm unsure if corporate has visited this location recently but they definitely need to pay avisit as this location needs a deep cleaning and makeover. Very disappointed!!!! Read more
Love it! Second time here. May go back again at the end of next month for yet another birthday party unless we try out Peter... Piper for the bumper cars. My brother likes this one better, though. Friendly service even after I was cranky, lol. Sorry aboutthat. Read more
This place is cute for the younger kids. The place is spacious however for older kids (6+) the video game and arcade is not that... entertainment. My kids like video games, and there maybe 2 or 3 that kept their interest. Also a lot of the games are broken :(.Not the best chuck E Cheese, but it would been great if my little ones are much younger. Read more
We are a family of 4 with severe anxiety and found it all very overwhelming. The disability ramps for my mothers wheelchair got... stuck and she was thrust onto the floor as the chair froze up like glue; doctors say her face will never be the same. Not muchto look at in the first place but that?s besides the point. The bread was absolutely excellent. Read more