Reviews for Domino's Pizza in Dallas, TX
Worst experience ever. Took over 1 hour for my order to arrive. Food was cold I had to re heat in the oven. I called the store... and a guy picked up all I heard was laughing then he hung up. I spent $54.59 on cold food and poor customer service. Flat outridiculous Read more
Worst experience ever. Do not order from this place and I would suggest maybe to ban Domino?s until they improve this... location. Received a message from the app that the pizza is ready. Came to get the pizza expecting to get out of there in oneminute. My order was not on the screen. Checked with the lady and she told me in a rude and disregarding manner that I need towait. I showed her the app order but she said I need to make a new order. She said if my name doesn?t show up it will be 30minutes wait. I asked to speak to the manager. He came and said they are short staffed and that the app is sending confirmationsabout pizza ready and the confirmation is not coming from them! If he is telling the truth this is unbelievable. Sent email todomino?s with no reply. If the company doesn?t respond to this issue it shows the problem start from the head. I made a mistakeand tried the location again. The bread was not ready. Tasted like dough. Ate less than one piece and figured out I am going tofinish with a food poisoning if I continue. I was already home and didn?t have the patience nor the energy to go and return thepizza. Full pizza ended in the garbage can. And I was very hungry. So it had to be very very bad for me not to eat it. Avoid.Avoid. Avoid. Read more
Worst dominos. Issues are not one off, but consistent every time you order.
This Indan has the nervers to take our food way by wal mart a expecr a tip we dont know you why did you take out food over thats... why then we was closee route then my husban leaves to find the food and you ask for tip didnt yall just lie on tv said is 20%off online purchase we spent 30 dollares and out of 30 csusebabies food was spoiled you could smell DOMINOS cooked over therotten food never again as mu h money as we spend here we are done like come on dude all iver charging for helf done food andits bad and Yall still sold i. Yahuah do your will. This systm is going down now respect Read more
I ordered pizza at 522 pm it was almost 715 before I got my pizzas and salad. I got the excuse that the driver broke down with... my pizzas but their own tracking system said the pizza didn?t leave the store until 648 pm and I?m literally 10 min at the mostfrom the store and it was still almost 30 min later before my cold pizza arrived? also called the store 5 times and no one everanswered. It would just ring and then disconnect. Will not order delivery anymore Read more
I ordered pizza today when I received it everything messed up. When I took a slice everything was fall down, also it wasn?t... cooked well. I didn?t ordered onions on my pizza but it was a lot onions on that. I called store to talk the manager but he wasso rude and hang up the phone. I had a real bad experience with this location, Read more
I cannot believe the experience I just had. Me and my husband ordered a large pizza, 2 lava cakes, wings and a 2Liter for... curbside pickup. We got home ready to eat our food just to open it and find our pizza cut into ridiculous pieces. We call totalk to the manager , Brandon, all he tells us is to bring it in so they can remake it. NO "SORRY , no professionalism ,nothing! I take it back , mind you my other food is getting cold. I get there Brandon sees me and just puts the remake on thecounter and walks away without a single word or apology! He looks back and noticed I'm still there and just tells me ' YOU'REGOOD TO GO" I tell him " no I'm not done " I'm trying to show the pizza they HAD ME BRING BACK just for him to tell me healready knows it was " AN ACCIDENT". So I told him I would like my other food to be remade since its cold now. Brandon starts toargue with me that I didn't tell him over the phone about the other remakes. I'm trying to talk to him but he constantly keeptalking over me being so rude. I finally just told him just to give me a refund and all of a sudden he says he can remake myfood now. HE just throws my food in and starts making other pizzas with NO GLOVES picking up all the toppings and putting it onthe pizza. I find that so disgusting. I politely asked the employee ( Destiny) to come over because I honestly would just like arefund she rolls her eyes went to go tell Brandon (manager) and he yells out " I already put the food in" . He walks up to mebasically told me I'm not the only order he has to deal with. look I understand I'm not the only one but there no reason for themanager or anyone to treat anyone like this especially for THEIR MISTAKE. I'm so shocked about their customer service. Read more
I will never order from here again. 2x I ordered ... the pizza was bad. The box was crushed. And they are always an hour or... longer. It's not worth the money... I want my money back! Read more