Reviews for la Madeleine in Dallas, TX
Great place for some hot soup on a cold day but I don't recommend it as a place to dine-in on your lunch hour. A good part of my... hour was spent waiting in line to be helped. Everyone in one line waiting for one after the other customer to place order, gettheir food & pay until it's your turn is not convenient. Read more
Well after the black lady manager left?not sure how long ago?the place has gone downhill consistently. I?ve noticed a decline... every time, At checkout I asked for fresh 7grain bread. I got stale. I said ?it?s hard?. She said ?well we change it when it?sgone?. I said ?This is a bread place and they used to keep it fresh.? She said ?I don?t care?. She would not give me her name.She was a young Mexican. So I asked the manager for fresh bread and he politely ACTED like he compiled; then brought me stalebread, but microwaved. Was soft for a moment. Golly. Then some mousy brown haired girl customer thought she would give her 2cents to the manager. I try to stay out of other people?s business. Additionally they changed the recipe for the tomato Basilsoup?it?s obvious.Why fix something that wasn?t broken? This is a pic of the girl who told me ?I don?t care? and then ran tothe kitchen so I wouldn?t get her pic. Don?t most people have name tags at restaurants? Read more
Very sad about todays take out salad. The person who was the cashier was extremely rude when I asked for 2 extra Cesar dressings... (which I was willing to pay) She kept remarking that they will be charging extra for any ?extra? dressings - I have absolutelyno problem with that. When I asked for her to add avocado she gave me the ugliest avocado half.. very disappointed and sad aboutservice today. Read more
I have nothing against the food, but I do have a complaint about a newly implemented corporate policy. I stopped by to get an... almond croissant which is $3.79. When I got to the register, my total was $4.35. So I asked what was the extra cost. Apparentlythe corporate office in their infinite wisdom decided to implement a $.50 charge to every transaction, instead of going up onprices. I have never heard of such a charge at a restaurant. Needless to say I will not be going back until this charge isremoved. Charge more if you want, so I know what I'm paying for. Read more
Scrumptious, vibrant atmosphere. Would definitely come back. Good Food, friendly staff. Coffee a little bitter for my taste but... strong which was what I needed. Read more
Never had any complains and I love this place! But today my chicken Caesar salad was not what I expected? I am currently... pregnant and craving this so bad but I was let down. No cheese and the chicken was cold and not very flavorful. And even thedressing was very runny. Please make it like you use to! Read more
One of my favorites for coffee, pastries or even breakfast, lunch or dinner. We came here with friends for afternoon coffee and... sweet tooth cravings. Everything was delicious as expected. Read more
What a disappointing experience. We ordered our Thanksgiving dinner about a week and a half before Thanksgiving and picked up on... Thanksgiving day. When I picked up, they did not check the order with me to make sure everything was correct. When I checked itat the restaurant before I left, I noticed that the portions were completely off. Not only did they give us insanely tinyportions, but the lids were not properly placed on the containers, and you can tell it was thrown together. When I brought it tothe managers attention, he did not apologize, but proceeded to bring out our correct order. The food quality was terrible andthis is the last time I will ever order anything catered or to go from this restaurant. After years of ordering their holidayfood, I am sad to see it go down the drain. Never again, lesson learned. Almost $300 thrown away. I had to consistentlyapologize all night long for the poor food quality, and the fact that the portions were so off. I ended up just leaving therestaurant unhappy because I spent an additional 30 minutes walking them through the correct order. Save yourself the troubleand do not place catering orders at this restaurant. I am not sure what has happened over the last few months but their qualityand service has gone down tremendously. The management does not care and should be replaced immediately. What a sad anddisappointing experience, sad to say, we will not be back. Read more