Reviews for Pizza Hut in Dallas, TX
On Oct 27th, I placed an order through the pizza hut app and they had someone from Doordash pick up my order (no idea why if I... ordered it from the Pizza Hut app). The driver ended up stealing my food and when I called Pizza Hut store to ask for a refundthey said they don?t do refunds. I explained the situation to a very rude manager hoping to have some proper assistance andinstead I got such a level of disrespect that just turned me away completely. For weeks now I have been trying to get someone torefund me for this issue since I of course never received my food. We are almost a month after this situation and I have stillnot gotten my refund and have not be able to get any proper and professional assistance with this issue. The customer serviceand managers are absolutely dreadful and I will never get pizza from this branch ever again. Read more
Placed an order through the pizza hut app. 2 hours later no delivery. Call the store and they send someone from Doordash!!!???... Charge my account then the doordash driver wants to charge me again after proof of payment and order. They take the pizza backand no answer or explanation from store!! Read more
Placed an order through the pizza hut app. 2 hours later no delivery. Call the store and they send someone from Doordash!!!???... Charge my account then the doordash driver wants to charge me again after proof of payment and order. They take the pizza backand no answer or explanation from store!! Read more
The photo says it all. Large pizza with toppings of a small one.
The photo says it all. Large pizza with toppings of a small one.
I ordered a pepperoni pizza and I received it not to my liking. The manager was polite and corrected my to go order quickly.... Everyone was polite with, no problems. Thank you, Pizza Hut. Read more
I ordered a pepperoni pizza and I received it not to my liking. The manager was polite and corrected my to go order quickly.... Everyone was polite with, no problems. Thank you, Pizza Hut. Read more
Every time I order a pizza from this location, it comes out overcooked and dry. Last night I picked up a pizza and the dough... was bad, the pizza was again overcooked, and it tasted like cinnamon. Do yourself a favor and order from another location. Read more
Every time I order a pizza from this location, it comes out overcooked and dry. Last night I picked up a pizza and the dough... was bad, the pizza was again overcooked, and it tasted like cinnamon. Do yourself a favor and order from another location. Read more
We should be able to leave pictures. The store manager told me when they make big box pizza the put 4 pepperonis on each slice.... Well since she has to cut it too she stacked the pepperonis on top of each other in the corner of each slice. That was thedumbest thing I?ve heard today. I said to her mam nobody has ever made my pizza that way she said oh that?s probably why we arerunning out of pepperonis. I wish somebody else would have made my pizza and also it had no sauce. Like this was the worstpepperonis big box pizza ever. Read more
We should be able to leave pictures. The store manager told me when they make big box pizza the put 4 pepperonis on each slice.... Well since she has to cut it too she stacked the pepperonis on top of each other in the corner of each slice. That was thedumbest thing I?ve heard today. I said to her mam nobody has ever made my pizza that way she said oh that?s probably why we arerunning out of pepperonis. I wish somebody else would have made my pizza and also it had no sauce. Like this was the worstpepperonis big box pizza ever. Read more
Terrible management. I tried placing an order at a different location but it was sent to this Ross location. This location... usually gets my orders wrong every time. This is why I attempted to order from another location . Pizza was wrong and managersaid to return the pizza and they can remake it. All the notes were ignored about my orders. The Alfredo pasta noodles arecompletely dry with very little sauce . I will no longer order from pizza hut due to it repeatedly happening Read more
Terrible management. I tried placing an order at a different location but it was sent to this Ross location. This location... usually gets my orders wrong every time. This is why I attempted to order from another location . Pizza was wrong and managersaid to return the pizza and they can remake it. All the notes were ignored about my orders. The Alfredo pasta noodles arecompletely dry with very little sauce . I will no longer order from pizza hut due to it repeatedly happening Read more
My cheesy bread was a little over done... And I wasn't thrilled with the new spicy pineapple chicken pizza. But it was okay
My cheesy bread was a little over done... And I wasn't thrilled with the new spicy pineapple chicken pizza. But it was okay
On Oct 27th, I placed an order through the pizza hut app and they had someone from Doordash pick up my order (no idea why if I... ordered it from the Pizza Hut app). The driver ended up stealing my food and when I called Pizza Hut store to ask for a refundthey said they don?t do refunds. I explained the situation to a very rude manager hoping to have some proper assistance andinstead I got such a level of disrespect that just turned me away completely. For weeks now I have been trying to get someone torefund me for this issue since I of course never received my food. We are almost a month after this situation and I have stillnot gotten my refund and have not be able to get any proper and professional assistance with this issue. The customer serviceand managers are absolutely dreadful and I will never get pizza from this branch ever again. Read more