Reviews for Pizza Hut in Dallas, TX
I am not a fan of this location at all. I have ordered from them 3 times and each was worst than previous time. Food is barely... cooked (even though I requested well done) bread sticks were stale and the service is less than favorable. There are too manyoptions in the area where quality of food and service are much better. Very low level and I do not recommend. Read more
We went there at around 10 PM to dine in. It is actually a take away only restaurant. We ordered a medium size meat lovers... pizza and two Pepsi. The waiting time was around 15 minutes and the lady who took our order was very friendly. The pizza wasamazing and just like how we wanted it to be. Crispy and thick crust with the perfect amount of cheese, meat, and pepperoni. Iwould recommend it. Read more
So the very 1st bite my Mother took of this pizza she was felt very happy that she would like another bite after the 1st bite of... pizza is gone :) 08/02/t/22 from Donald Jr. 12:46 pm Plano time... Read more
So this is what they do to you when you are qualified to get the free food using your points. The cheese sticks I got were... hilarious. Overcooked with almost no cheese on top. Simply 6 sticks with plain bread and thats all. Unbelievable Read more
NOOOOOOOOOPe. This location used to be super solid. Last few experiences were terrible. Cold, late delivery. Today had to... cancel an order when I was informed DoorDash was delivering my order! DoorDash?!? Haha. I ordered Pizza Hut. I delivered forDoor Dash. If you get this notification cancel your order IMMEDIATELY. Their customer support is terrible, they do not providepizza warmer bags and they will add two other pick up stops to your delivery. So, Ismael, will pick up your order, have to stopat Dickeys BBQ and order his next delivery, while your cold pizza is in his back seat with his daughter and dog, then perhapsstop at a 7-11 for a lottery scratcher and bag of chips before delivering your pizza. No way! Don?t do it. These pizza chainsalways focus on delivery in advertising and make it seem like that is where the majority of their personal growth investmentdollars grow. Don?t let them outsource that! You lose ownership of problems, accountability is deferred and you cannot teach athird party your mission statement and customer service standards. . Cancel your order if Door Dash is delivering, trust me,it may save your life!!! Read more
after weeks of being closed, they open to sub par quality. never since ordering have i received burnt boneless chicken wings and... pizza that tasted like it had been sitting up for at least 40 minutes before i got it. almost wanting to request a chargeback asi've never had service this deplorable. I WILL NOT BE ORDERING FROM PIZZA HUT AGAIN. ENJOY MY LAST $40! Read more
I order from them because their pizza is good and it arrives hot. (Their pick up/delivery only store is near my house). What I... don?t understand is their excessive delivery fee of $3.99. If I get in my car and go pick it up, then no delivery fee. However,If I?m having delivery PH is quick to tell me that the driver gets no part of this fee and strongly encourages me to tip. Thedrivers use their own car and weighing pickup vs delivery yields no additional charges. Labor, ingredients and packaging are allthe same. So, it?s a scam and explains why when I order an $11.00 pizza, with taxes and fees it turns into $20. It?s pricegouging. As far a tipping, why? I do, but the driver just drops the box and is racing off before I even get to the door. Maybe, I?ll start tipping in cash and if the driver speeds off, then he?s the loser. In any case, Pizza Hut is screwing overtheir customers. Read more
Great service good prices always made as you ordered. Try them you can't go wrong.