Reviews for Pollo Regio in Dallas, TX
Sonia is always nice and always fast..she has very good customer service. I keep coming back I love the food and her customer... service she needs a raise Read more
I love their taste!!!.. prices not so much!!???? Inflation is really hitting them hard! Favorite item on their menu is the carne... asada nachos!!!! This is my favorite spot to get caldo de pollo for my mom and she loves it! The only downside is that yousometimes have to wait up to 30min if there's no cooked chicken. ??????????? Read more
Food was good. Service was a little slow. They were either short staffed or chose to leave some poor teenager alone to man the... front and he was doing his best. Just seemed like a lot for one little guy. We ended up waiting almost 20 minutes for our foodbut at least it was good. Read more
The last time I came to this location, the person at the order box got an attitude with me for the dumbest reason! I ordered two... half chickens, each one comes with its own rice and beans. So two half?s should come with two rices and two beans. So I orderthe two half?s, and the lady kept trying to get me to order a full chicken with one rice and one bean and to pay extra for theother two sides. I don?t understand how that made sense to her, having me pay extra per side, when I?m already paying more byordering two separate meals! I did not appreciate the attitude and this has not been the first time. Maybe it?s the location,maybe it?s the staff, but the quality of the food isn?t that great. The last three times I have gotten food here, they havegiven me rice that has clearly been put in the microwave as the top parts of the container have been melted onto the rice! Butafter this last time I went, I will not be returning to this location. Just terrible! Read more
Pretty good food! I?ve had the quesadillas & enjoyed it. Only thing I will say is that its a bit pricy & there always seems to... be a wait when you order via drive thru. Unsure if it?s overworked staff or just this particular location. Read more
This place had the freshly prepared food and all the toppings. Service was good and the restrooms were really clean.
Everything I have had from these location has been well made and delicious ???? hope it continues to serve there food like they... have been. Read more
Great customer service, The employees are very friendly and respectful. Great place to have lunch, Also try their Tortilla... Soup! Read more