Loading

Reviews for Ruby Restaurant in Dallas, TX

Mike Barney 1 year ago
5

Ruby makes the place what it is. She's very customer friendly, kind personality and cute too, but tonight I was let down by one... who works there. The cashier and server. She's nice and all but I ordered a shrimp and two fish dinners. I asked for extracocktail sauce she said she put two in there for my wife's shrimp dinner but I get home there's only one and one catsup and onetarter sauce. The one catsup didn't go far with the three large amounts of fries. I didn't think to ask for tatar sauce I justthought it was a given, one little cup did not go far for two dinners. They serve large fillets and it's good real good. But ifI order fish, I expect that they would give you enough tater sauce for your meal. But she was busy, maybe it was someone else'sjob to divvy out the condiments. Fish dinners, done right is not cheap, tartar sauce is cheap enough to not get chincy on.Catsup is even cheaper. It was just careless, and again it was a busy Saturday night. This should be automatic for each orderand would have enough for their dinner. The to go orders come in the Styrofoam 8x8 boxes and the bottom is wall to wall crinklecut fries and the two fillets cover up the fries. Great servings sizes, great tasting fair prices, clean and remember fish takesa bit longer to do right than hamburgers do. They have a great recipe. I'm trying to be mad here but I can't. Oh pssst fishplaces usually have hush puppies it just goes without saying I think. So I missed not having those, I like dipping in tartarsauce. It's a 5 star place and the help is too. I like Tex Mex and real Mexican recipes like this place. I may have been theonly anglo all night but that's how I know I am at the real deal. Read more

Tammy Garcia 1 year ago
5

Fantastic fried Catfish nugget rice! OMG soooo good Amazing Chips and rice. And for the servers to be a younger group, they are... amazingly professional, super attentive and down right very respectful. They go above and beyond. Keep up the great workeveryone. I will definitely be a repeat customer. Read more

Patrick Trevino 1 year ago
1

We're a Mexican family from out of town visiting. We had a terrible experience there. We had our 2 month old daughter with us,... it was very hot & humid in the restaurant, no A/C. We waited 30 minutes and no one asked us What we wanted to drink or eat.Finally they came over to us and took our order. 2 other tables came in after we ordered and they got their food fast while wewhere still waiting for our food. Finally 1 1/2 hrs later we got our food, it was not that good, nothing had flavor. Time cameto pay and they tried to over charge us for food we never even got. These people are not Mexican, and neither is thefood. They're from Nicaragua, El Salvador, & Honduras I think. Very sad that they don't treat all the Latino community with thesame respect. Read more

Jessie Medina 1 year ago
1

Evidently Noone goes to the men's room because the urinal is stopped up and smells like it has been for a long time. Not to... mention the commode the one in the handicap I raised the seat to take a leak and it fell to the floor. Tell me how could ahandicapped person sit on it without sliding all over the place. If you don't go to the rest room to even wash your hands younasty person ,the FOOD is good Read more

Cristina Cortez 2 years ago
4

Food not bad but one thing I really didn't like is that they put to much caldo on the enchiladas

MysticSkully 39 2 years ago
5

Love the rice and shrimp, cat fish and fries always delicious not like other places all greasy. Thanks to the owner always... keeping and eye on customers to get the best customer service I love it. You want a good healthy food this is the place. Go(RUBY RESTAURANT) everybody is very friendly I recommend this place to anybody. Tony Read more

Ingrid Ortiz 4 years ago
5

Food delicious and employees and owner very nice. We loved the food!!

D. Wash 4 years ago
5

I love this place. Very friendly, very good people and very good food.... when you get a chance, go check them out....I visit... every single Friday Read more