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Reviews for Subway in Dallas, TX

Christian Brown 1 year ago
1

I will definitely be calling the corporate office on this location. So I came in a few nights back, and they were already closed... though it says online that they close at 8 PM, and it was a little after 7:30 PM. The young lady at the front tells me that theyclose at 7:30. I said OK, that?s not what your Google page says. And she says that it?s up to subway corporate to correct it. Iknow that?s not true because Google calls my company to update our office hours every year. Regardless, came in again tonight,before 730 and I tell the young lady that I have a coupon for buy one get one free. She tells me that items 1 through 12 on themenu are not included. I stated to her that?s not what the coupon says. She tells me that it?s just this one particular store. Isaid OK well I?ll take a turkey club and a spicy Italian. As she starts making the sandwiches, I continue to ask her about thefact that all the sandwiches that she excluded are not what the coupon says. She then states that if I had ordered online Icould have gotten what I wanted, but she can?t sell them in the store. I asked her how come she did not tell me that in thefirst place, because I could have purchased my sandwiches online and had them prepared still. She gets upset and stops making mysandwiches altogether. Taking the meat off and putting it back into the tray where it came from, and putting the breas back aswell. So she refuses to serve me, though I haven?t done or said anything wrong. I even managed to keep my composure and not saya single curse word. Needless to say I will be calling to ask for the manager, and if that does not get resolved I willdefinitely be calling the corporate office. I also made sure to let the gentleman know who is working the cash register of thegas station that this subway is going to cause his gas station to lose business. Read more

MC Rangel 1 year ago
4

Lady was very nice and ordering went smoothly and no problems overall great job on following directions and speedy check out.

Lyndsey Justice 2 years ago
1

Seems like there's no real employees. And the people that runs the gas station runs the subway to. Where the real employees that... are trained to make the food. Guess corporate doesn't care . Read more

Sosa Morales 2 years ago
1

Worst service ever, there is a Latina lady there as cashier inside shells gas station who has the worst attitude ever worst... customer service ever. Just be cause she doesn?t like a family member of mine she decided to turn us away from getting gas.Hmmmm hater Read more

Richard Guay 2 years ago
4

Inside the Shell station. Not the best atmosphere, but there's no inside dining right now anyway. It's Subway, never great,... never awful... Read more

Muffin Estrella 3 years ago
1

Terrible service all employees talking and were not friendly and I felt rushed . A guy cleaning restaurant was texting and... didn?t look good. Lettuce was dry no good. Read more

Christina Prado 3 years ago
1

I wouldn't give it not even a star but have no choice but to give them one. I walked in 15 min before 8pm and two Hispanic... ladies said they were closed. I asked , "What time do you guys close?".. She said, "7:30pm" . I did not want to argue and Ileft.. Ummm, you guys do not close at 7:30pm. Google maps and website says y'all close at 8pm!!! I have Managed a Subway beforefor more than 4 years and to my knowledge, we would be open until the last minute of business hours and then we clean and countmoney. You're not supposed to do it 30 or 40 min before closing ???? On top of that very rude. This location should hire betterstaff. Will not be coming back at all! Read more

Guillermo Paxton 5 years ago
1

I walked up to order. Both girls (employees) were just sitting talking to the Gateway employees, doing nothing they stood up and... said that they were closed and I asked and they reaffirmed that they closed and walked away from.me. it was 827 pm so I knowthat is not a closing time. They still had all the food open. Bad service. Read more