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Reviews for Dunkin' in Dansville, NY

Wendy Heskell 1 year ago
4

Had to wait several minutes while the cashier joked and talked with the customer ahead of me. Then, my coffee was made... completely wrong, and I caught an attitude when I stated it was wrong. Ordered a seasonal flavored iced latte and got a regulariced coffee. Read more

Paula Quanz 1 year ago
2

Stopped for coffee yesterday and asked for decaf. After waiting for them to brew the decaf we got our coffee and left. The... coffee was weak and the cream was the only real taste. So very disappointed. Read more

Lawrence Kohler 1 year ago
4

Food and coffee here is good, but their app needs alot of work.

Matt Mark 1 year ago
1

Dunkin regular coffee was garbage , not sure what the rave was about , on top of it the lady at the drive thru didnt say... anything when I got up to the window like she hated her job so much that she just didn't talk . Read more

Eric Dodge 1 year ago
3

If you?re going to go to this location at the gas station, I highly recommend you use the drive-through you?ll get your food and... drink a whole lot faster. Read more

Georgia 1 year ago
1

I?m not one to write reviews or jump to bashing companies. But I spend a lot of money on Dunkin and have been giving dansville... Dunkin a few chances thinking maybe they were having a rough week/month but wow. Waited 18 min in line this morning with onlyTWO cars in front of me. Sandwich was cold and coffee was not what I ordered AND I was late to work. Last week my order was sowrong after waiting 20 min in line I didn?t have time to have them correct it. Only having two young girls working during busymorning hours when people are trying to start their day and be to work on time is how you get the young to quit! Shame on youDunkin! Read more

Mo 1 year ago
2

The lattes are either burnt tasting or there's way too much milk. I never have a consistent tasting latte. The lattes are far... too expensive for them to taste bad 70% of the time Read more

Shanna Stevens 1 year ago
1

We spend our summer near this store and like to get Dunkin often. We had problems last year with poor customer service and slow... order fill time. We visited again today and did a mobile order knowing that the order time would be slow. It took 20 minutes forus to get two refresher drinks, two frozen chocolates, a donut and a toasted bagel. The bagel was the first item out so by thetime we got everything else my daughter had a cold bagel. One of the refreshers and the frozen chocolate empty cups sat on thecounter untouched for almost ten minutes until we probed what was taking so long. When we questioned this, we were greeted withthey are almost done and then rude looks. They serviced several walk-in orders and drive through orders who ordered after usbefore our order was completed. I would much rather drive twice the distance to another location that takes pride in theircustomer service and cares about their customers than visit this location. Read more