Reviews for McDonald's in Danville, IL
No exaggeration, best service of any McDonalds we've ever been to (we're from out of town). They had our food done/ready before... we were done paying. Also very clean facilities! Read more
We did not eat anything. We took my grandson to play in the play place. The place was dirty and ther was trash every where. The... tables were all dirty and there was trash on the floor. We decided not to eat any food. The ice cream machine was broken. Theywere very short staffed. Read more
Drive thru is a joke. Dont let them make you pull around the building. They will take their time keeping drive thru moving then... get to you after everyone else. I get sometimes they have to make the food fresh, but it seems like they put the fries in thebag then wait on food to be made so by the time you get it, the fries are lukewarm. If you're travelling the interstate, defbypass Danville. McDonalds used to be cheap so maybe more acceptable for price, but its not cheap anymore so you might as wellget your money's worth somewhere else. Just my opinion. Read more
Update. Still nothing good. Got fries without salt because of previous experience. As far as the sandwich goes, a Picture is... worth 1000 words (see 5000 words of pictures posted). Got spicy deluxe crispy chicken. Was literally thrown together.Unfortunately, the left over, unexpected salad left in sandwich box was not appealing, thus, I have no words... Umm, mom saidif you can't say nothing good, don't say nothing at all. So I have little to say. The fries are good when they aren'tover-salted(rare). I wish someone would train them all how to salt fries correctly. Crew needs to learn what excellence and asense of urgency is in a fast food environment, and that goes for all the McDonalds in the area. When they get it right (30% ofthe time) its good! Like Forrest Gump said, "that's all I have to say about that." p.s. They act like some things are rocketscience and too hard to do or cant be done, i.e. I ask for a breakfast burrito w/o sausage(cutting down on pork) they say itcant be done, but how hard is it to take burrito, slap a pc of cheese and a premade scrambled egg on and wrap it up? Guess I'm agenius and so is the McD's lady in Champaign who did it w/o a problem. Fin. Read more
The food was good. Fries weren't fresh and the girl who was working at the window where you pay was the absolute rudest person.... She did not say one word. Just gave me a dirty look the entire time. Horrible customer service. The nice young lady, Anjel, thatbrought my food out to me, was very sweet and professional. She gets 5 stars! Read more
Waited over 20 mins in drive through with both lanes back and they wouldn't even wait on the line we was in. They was only... waiting on far line drive through. They could have put up a sign or something that way we did have to waste are time. This isthe last time I will be back here what a joke. Don't waste your time. Read more
Lunchtime stop-in left a lot to be desired. Arrived to no staff at order counter and resorted to the only working self-order... kiosk. This ordering method takes more time to navigate and during the process witnessed two other customers get their orders inbefore I submitted my order (they did arrive after us). After placing my order I visited the restroom. These facilities weredirty and no toilet paper - a parents worst nightmare. I went out and waited - again - for someone to come to the orderingcounter so I could share that I needed toilet paper. The staff member hollered for a colleague and never came back with toiletpaper... I ended up using food napkins from the drink fountain station. Food order was a very long wait. During this wait Iwatched multiple employees doing the same task (restocking apple juices) which seemed redundant and also gave the impressionthat there was no sense of urgency in serving guests. The floors throughout the restaurant were slippery and greasy feeling.The play place was open, but we didn?t use it. After a long ordeal we got back on the road after eating quickly - 45 minuteslater! The kids and I felt let down by the experience. Read more
Kudos to the manager. Handled a hostile customer like an absolute champ, professional, polite, protected her young staff from... verbal abuse. Really impressed. Food still came out hot, correct, and fast. Well done here in a stressful situation. Read more