Reviews for Steak 'n Shake in Danville, IL
Stopped during our road trip. Food was out super fast. Fresh food and friendly staff. Clean and great prices.
Terrible service especially the manager!!! I had 4 steak burgers and they gave me something completely different! I went to the... manager 3 times after the he third time the manager said something I could not believe I got their name Chris or Christopher shesaid and I quote either get a refund or go to Lee?s fried chicken. I?m black by the way. Steak ?n Shake will hire anybodynowadays especially racists. If you want to go to steak ?n Shake, don?t go here go to one with no racist managers. Every time Icome to this restaurant it?s always dirty. The tables are never cleaned. The bathrooms are very messy and the floors arestained. Read more
This place has gone downhill. The burgers aren't as tasty and juicy as the used to be. The real problem is the cleanliness of... the place. No other customers, yet EVERY single table was dirty. Had to ask someone to clean a table so we could sit & eat. Theydid a quick wipe & walked off. Table still dirty. We had to ask for a wet rag & do it ourselves in order to get a clean table."Staff required to disinfect surfaces between visits" apparently doesn't include tables. If the dining room isn't being cleaned,what does the backroom look like?We won't be back. Read more
We?ve eaten here about 20 times just this year. As soon as we are seated the homemade chips and delicious salsa hits the table.... The waiter gets our food and drink orders and they are out before we know it. Everyone is so friendly and this makes for a greatdining experience. It is our families favorite restaurant! Read more
Food was good. You order from a tablet yourself. Taking away more jobs. Maybe soon they will have you cook your own food. Also... the hours on the internet are wrong. More stars would be given if they would correct these issues. Read more
Ordered online had it selected for a specific time, I showed up a few min early my food was still being made ! Absolutely love... the fact I was able to see my food be made and I knew it was hot! The staff greeted me at the door as soon as I opened it &&more than one of the staff members made sure I was waited on! Thank you all so much ! Thanks to this specific location I won?thave to rush myself to get back to work and or eat before my lunch hour ends !!! Read more
I asked for 2 triple cheeseburgers one with ketchup only & one with mustard pickle and onions SUBSTITUTE onions for DICED onions... and I get my order & it is messed up not once not twice but THREE TIMES & my burger is SOGGY I will not be returning completelyirritating !! Not a happy customer my fiancé worked there for 8 years & could have shown them how to do their jobs Read more
The positive first. The food was really well made. However, the floor looked like it was mopped with muddy water, I know because... I slipped in a puddle and fell on the floor. Only one warning sign back near the front counter. The mud I had to wash off me didnot come off easy. Just nasty. After I fell, they put out a couple of wet floor signs and dried up the puddle. The rest of theday I had dirty clothes back pain and a headache. Nice bruises too. Read more