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The staff is not very well trained, that is fine but they don?t even care about the custom service at all. I asked the refill,... there is unlimited refills program not that they don?t even know, even I shows them on my phone they still ignored and careless.I said ok I just need to refill some water, no need for me to get another green tea. But they said they have no water? I amspeechless ? Read more