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Reviews for Dunkin' in Dartmouth, MA

Tra Oliver 1 year ago
1

Horrible. Used the app to try and be quicker. Waited about 5 min at 417 am for someone to even acknowledge us. Then was told... to pull up for my coffee to be brewed then they forgot a coffee and had to wait even longer for the sandwich. The place was NOTbusy with a few people standing around. What the hell is going on over here. Why bother ordering on the app if no one botherschecking and prepping the order ended up leaving the store at 435 AM Read more

Alex Botelho 1 year ago
5

Awesome dunkin. There's a worker named Katrina who's really nice. Always gives my dog a free munchkin. I go here every morning... before work Read more

Melissa Sullivan 1 year ago
1

Service sucked!! Certain days when I come there are really awesome girls here, today, they all have attitudes and can't be... bothered, I've tried 3 times to get snacking bacon, on the menu but they say they don't have any because they are too lazy tomake it. It's ridiculous. I've been waiting for 10 minutes for coffee and just keep getting an attitude for everything I ask.Can't wait to see my NICE GIRLS FROM HERE!! Today sucked!! 0 stars for real!! Read more

Erin Dutra 1 year ago
1

Horrible experience this morning. The manager had a horrible attitude. The crew member on the side if her rolled her eyes when... I asked for Splenda not sugar. My coffee was still made with sugar. The crew member was really rude . The manager did nothingabout the rudeness of her employee. Read more

Tabby Bessette 1 year ago
1

I had absolutely the worst experience I?ve ever had at a coffee shop this afternoon at this location around 5:00 PM. There have... been small problems before, and usually the girls at the window have the worst attitudes but this experience really made me soangry. I kept my cool, but I refused to pay. First when it was time to order I was asked to wait a few minutes at the speaker,that?s fine?. Then the girl asked what she can get me. I ordered the brown sugar cold brew she said ?we don?t have any coldbrew? okay, no problem so I ordered a medium iced cappuccino with 6 French vanilla swirl, 5 sugar, and sweet cold foam on thetop. The girl says ?I?m sorry I don?t know where any of this is, I?m new?. Hold on. ? okay so I wait?. Then she says ?can yourepeat that? - I repeated it 3 times. I ask for the total she says ?one minute? then she quotes me almost $6. It sounded veryhigh for a drink I order constantly but I figured okay maybe the prices just went up. I pull up, and the girl at the window (theonly one person who actually was polite and helpful and clearly felt bad) asked what I ordered I told her and she said okay,well there were 3 other people in there with her. 2 clueless boys and one clueless girl with a mask on but I could still tellshe had an attitude and could hear her snarky remarks. I was watching these boys struggle to make my drink for over 10 minutesyall!!! I swear if you look at the chart for the timer you will see my speaker to window time and see what a joke it was. Iended up spending 16 minutes at this drive thru when it should have been a 2 minute trip. These kids had no idea what they weredoing. Both kept fumbling the cups as well, and I asked the really nice girl ?I don?t have to pay for a drink that is takingthem over 10 minutes to make do i?? She said ?nooo;? and a couple minutes later the kid with the glasses young white kidcouldn?t be older than 16 probably gave me a cup with liquid in it that looked like a big cup of cream!!! It wa Read more

PHI??Y ?ATS 1 year ago
2

Visiting in from out of town. I ordered a large ice Macchiato but asked that the ice be put into a separate cup. It was 96°... out this particular day and I didn't want the ice to water down my beverage but I still wanted the option of having the ice toadd. I was given a cup of coffee filled "less than half way" with a cup of ice filled "about 65% of the way". This was a mess ofan order. I ended up paying double for my Macchiato because the manager insisted that if I wanted a large cold Macchiato filledto the top that it would cost double to do so and so I did because we had a long travel day ahead of us and the coffee wouldhelp to keep me alert. My traveling companion's order was also made incorrectly and once we got about 5 minutes down the road wehad discovered their coffee didn't have any sugar or the "oat milk" in their beverage in which we paid an additional cost for aswell. This service at this place shows the Dunkin Donuts franchise in a bad light; However we finally made it back home to ourneighborhood "DD" where the service is always friendly and the coffee is made right. Read more

Josh Rocheleau 2 years ago
1

There a A LOT of other Dunkins. Just go to a different one. It?s not rocket science to put Boston Cream doughnuts in a bag with... the wax paper so this doesn?t happen, but apparently it?s beyond them. Read more

Amy Marie 5 years ago
2

I stopped getting food there because they never toast my food correctly it's either burnt or not toasted at all. And they... precook hash browns and let them sit until sold and they end up tasting stale or just cold and fall apart. Great coffee andservice but awful food making skills. Read more